Director of Intake, Assessment & Referral - Behavioral Health
UHS
Summary
The Director of Intake plans, organizes, supervises and directs the activities of the Intake and Admissions Department and is responsible for implementing, monitoring and evaluating the clinical patient assessment and referral process.
Job description
Key Responsibilities
- Managing the Intake & Admissions staff to achieve effective delivery of service including the daily operations of the Intake & Admissions Department.
- Maintains extensive knowledge of community resources and makes care decisions that best address the patient needs and represents the Intake & Admissions Department in hospital matters and supports hospital goals and objectives.
- Knowledgeable and able to communicate considerations relative to Patient Rights, Involuntary Detentions, Duty to Warn, Abuse Reporting, Advance Directives and COBRA/EMTALA while maintaining documentation for calls and services received.
- As a hospital leader, prepares and submits timely, complete and accurate reports daily, weekly and monthly.
- Analyzes call data for demographic patterns, clinical trends, and other management considerations.
- By supporting the hospital's strategic marketing plan, proactively identifies and responds effectively to opportunities for improving the organization’s public image and improving the service delivery system.
Qualifications
- Clinical Expertise: A Master's degree in a license eligible field such as clinical mental health counseling or social work.
- Licensure: LPC, LCSW or LMFT required. Candidates with associate licensure with intent to be fully licensed may be considered.
- Experience: 4 years experience in Intake counseling in a Mental Health Setting or equivalent role in a clinical setting.
- Leadership: 2 years of supervisory experience managing personnel and clinical integrity of work product.
- Communication: Strong communication and interpersonal skills.
Requirements
- Master's degree in a license eligible field such as clinical mental health counseling or social work
- LPC, LCSW or LMFT required
- 4 years experience in Intake counseling in a Mental Health Setting or equivalent role in a clinical setting
- 2 years of supervisory experience managing personnel and clinical integrity of work product
- Strong communication and interpersonal skills
Benefits
- Competitive salary
- Comprehensive benefits package
- Generous PTO
- 401(k) with company match
- Discounted stock plan
- Education assistance
- Professional development opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.