Director Of Nursing
Community Health Connections
Summary
Reporting to the Chief Nursing Officer, the Director of Nursing is a Registered Nurse (RN) who is responsible for overseeing and managing all direct clinical operations of the health center. The Director provides supervision to teams and individuals to ensure optimal patient care that is consistent with vision and mission of the Health Center.
Job description
Responsibilities
- Oversee nursing scope of practice and the overall quality of nursing care.
- Oversee daily operations for all direct clinical services.
- Develop and mature the department management infrastructure to ensure comprehensive operational oversight of all direct clinical departments.
- Collaborate with the CMO to ensure consistent performance to the established standard of care by implementing and monitoring clinical workflows and processes.
- Collaborate with the CMO to develop and implement clinical workflows that promote excellent performance in quality measurements and consistently safe care.
- Collaborate with the senior team to develop and execute strategic goals and priority performance improvement projects.
- Collaborate closely with QA/QI/PI, Corporate Compliance & Risk Manager to plan, implement, evaluate, and manage QI and PI projects over short and long cycle endeavors.
- Promote and ensure best practices in clinical and consumer services are followed across CHC sites.
- Evaluate and maintain staffing patterns to ensure maximum efficiency.
- Responsible for training and orientation of all clinical, non-provider personnel.
- Counsel clinical staff on personnel issues such as career development, work problems or interpersonal conflicts.
- Ensure that medical encounters are completed and ready for billing in a timely fashion.
- Establish priorities in conjunction with CMO regarding the availability of funds to meet Health Center's needs.
- Monitor and control expenses and revenues in relation to the budget.
- Promote professional development by design and implementation of staff trainings and in-service programs.
- Develop and implement system for evaluating clinical competencies for the Nursing and Medical Assisting staff.
- Demonstrate understanding and commitment of the health center mission.
- Demonstrate understanding and commitment to the established CHC Values and Standards.
- Perform other related duties as needed and as assigned.
Minimum Qualifications
- Minimum of 5 years of clinical experience and 3 years progressive managerial experience is required.
- Preferred experience within a primary healthcare ambulatory care setting.
- Previous experience in performance improvement, developing and implementing new models of care, leading transformational change, and clinical operations.
Educational Requirements
Graduate of accredited school of nursing and BSN required; MS preferred.
Professional Licensure and Certification Required
- Licensed as an R.N. by the MA Board of Registration.
- BLS required.
- Computer skills for accurate data entry.
- Demonstrated interpersonal relationship skills.
- Demonstrated written and verbal communication skills in English.
- Demonstrated ability to work in a fast paced medical office environment.
Supervision Exercised
Responsible for the direct supervision of all non-provider clinical personnel in the medical department.
Requirements
- Minimum of 5 years of clinical experience
- 3 years progressive managerial experience
- Graduate of accredited school of nursing
- BSN required
- Licensed as an R.N. by the MA Board of Registration
- BLS required
- Computer skills for accurate data entry
- Demonstrated interpersonal relationship skills
- Demonstrated written and verbal communication skills in English
- Demonstrated ability to work in a fast paced medical office environment
Company overview
Community Health Connections is a comprehensive healthcare provider organization focused on delivering accessible medical services to underserved communities. As a community health center network, it offers integrated primary care, dental services, behavioral health support, and preventive care programs. The organization operates with a mission to provide high-quality, affordable healthcare regardless of patients' ability to pay, emphasizing culturally competent care and addressing health disparities. Community Health Connections typically serves diverse populations including low-income families, uninsured individuals, and medically underserved communities through multiple clinic locations. Their services often include family medicine, pediatrics, women's health, chronic disease management, and community outreach programs. By adopting a patient-centered approach and collaborating with local social service agencies, the organization plays a vital role in improving community health outcomes and reducing healthcare access barriers in the regions it serves.