Director of Outpatient Services
UHS
Summary
The Director of Outpatient Services (DOP) reports to the CEO and is responsible for the oversight of all aspects of outpatient programming, expansion and staff at Cedar Springs Hospital, to include PHP, IOP, and outpatient services. The DOP should be a dynamic leader that has the ability to effectively manage the clinical, operational, and financial success of a large behavioral health outpatient program. The DOP should have the ability to assist Cedar Springs Hospital in improving access to behavioral health services through new program development and expansion. The Director of Outpatient Services will manage the day-to-day operations, strategic planning, business development, clinical programming and financial management of all outpatient programs at Cedar Springs Hospital.
Job description
Responsibilities
- Manages the financial operations of all outpatient programs to include FTE management and cost control.
- Leads both internal and external business development efforts to grow program volume.
- Monitors Performance Improvement indicators and develops operational plans to address negative variances.
- Ensures high quality of clinical care is maintained in all outpatient programs and exceeds regulatory agency quality environments.
- Maintains and facilitates relationships with all shareholders for outpatient programs to include therapists, physicians, nurses, and referral sources.
- Maintains and exceeds compliance with all regulatory agencies including The Joint Commission and Center for Medicare and Medicaid Services.
- Responsible for all staff assignments and schedules.
- Attends and participates in all necessary executive meetings.
- Advocates for patients by processing any grievances generated by patients, their guardians, or families.
- Ensures that all hospital Policies and Procedures are followed and kept up to date.
- Provides or arranges the provision of necessary clinical education for all staff members.
- Manages the day-to-day operations of PHP and IOP.
Qualifications
Education: Master’s degree in Psychology, Business Administration, Counseling, Nursing, Healthcare Administration, Social Work, or related experience.
Licensure: Licensure in one of the following: LPC, LCSW, or LMSW. REQUIRED. Must be registered with the Department of Regulatory Agencies (DORA) in the state of Colorado.
Experience: Minimum of 5 years of experience, preferentially with psychiatric population, and 2 years of supervisory experience.
Physical Requirements: Position requires walking, standing sitting for prolonged periods of time. Occasionally lifts up to 25 pounds and carries small objects from waist to chest. Must be able to type and use a computer. Vision and hearing sufficient to perform the essential functions of the job. Regularly needs to bend, stoop and reach. Must be able to speak, read and write. Emotional stability necessary to perform the essential functions of the job.
Requirements
- Master’s degree in Psychology, Business Administration, Counseling, Nursing, Healthcare Administration, Social Work, or related experience
- Licensure in one of the following: LPC, LCSW, or LMSW
- Must be registered with the Department of Regulatory Agencies (DORA) in the state of Colorado
- Minimum of 5 years of experience
- 2 years of supervisory experience
- Experience preferentially with psychiatric population
Benefits
- Medical, Vision, Dental
- Life Insurance
- Short Term/Long Term Disability
- Generous Paid Time Off (PTO)
- Education/Tuition Assistance
- Employee Assistance Program (EAP)
- Growth and development opportunities
- Competitive Compensation
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.