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Director of Sales and Marketing

Polo Custom Products

Topeka, KSHybridPosted 1 day ago
Full TimeDirector & AboveCommercial & Pharma SalesMedical Device
Original posting ↗

Summary

Polo Custom Products is seeking an experienced, strategic, and hands-on Director of Sales & Marketing to lead our sales and marketing organization during an important period of growth. This leader will be responsible for developing a high-performing sales team, strengthening customer relationships, expanding new business opportunities, and translating Polo's strategic goals into clear, measurable department and individual sales objectives and results.

Job description

Essential Functions

  • Define sales quotas, forecast revenue, and align commercial goals with the company's executive leadership.
  • Recruit, train, and mentor sales managers and representatives, while monitoring key performance indicators (KPIs).
  • Directly and indirectly recruit, hire, train, direct, and motivate high-performance manufacturers' reps nationally and internationally.
  • Manage the new customer sales process from lead to order, ensuring qualified sales leads, sample requests, and quotes are followed up in expected timeframes.
  • Partner with product development, sourcing, manufacturing, and finance teams to refine pricing strategies, enter new markets, and optimize the sales funnel.
  • Implement and track HubSpot, sales analytics, and budgeting policies.
  • Provide top-level oversight for development and execution of all marketing research, advertising, and promotional efforts.
  • Develop and implement appropriate pricing and service strategies to ensure each customer is profitable; conduct annual customer pricing reviews.
  • Develop and execute short and long-term strategic sales & marketing forecasting plans, including pipeline management, forecast accuracy, and consistent reporting.
  • Serve as a member of Polo's Executive Leadership Team and attend monthly meetings.
  • Travel as needed to customers, suppliers, trade shows, seminars, and manufacturing facilities.

Additional Responsibilities

  • Collaborate with all internal departments to meet departmental and overall corporate objectives.
  • Stay informed on relevant market conditions and industry changes.
  • Plan and execute National Sales Meetings as necessary.
  • Attend trade shows as needed to support the internal and external sales team.

Position Requirements

Education: 4-year bachelor's degree, preferably in Business, Economics, or Industrial Engineering. Experience: 8 years Sales Management in a fast-paced, engineering oriented / B-B industrial custom manufacturing company. Experience with international sales is preferred.

Knowledge, Skills, and Abilities

  • Strong ability to interact with others and create meaningful relationships quickly.
  • Ability to coach staff on approaching customers, leads, and increasing sales.
  • Strong ability to collaborate with manufacturing and other internal groups.
  • Excellent conscientiousness to follow up and ensure completion of duties and customer needs.
  • Strong delegation skills with a focus on holding others accountable.
  • Mechanical and mathematical aptitude, including reading blueprints, assembly drawings, charts and graphs, and basic statistical analysis.
  • Knowledge of custom manufacturing processes or strong willingness to learn about raw materials, plant throughput, and supply chain logistics.
  • Excellent communication skills.
  • Detail-oriented, self-directed, and motivated.
  • Creative and efficient in problem-solving.
  • Team-oriented and professional in demeanor and appearance.

Physical Requirements and Work Environment

Able to sit for extended periods while working on computer workstations. Able to communicate via phone, e-mail, or in person. Able to move about the facility. Typical office environment.

Requirements

  • 4-year bachelor's degree, preferably in Business, Economics, or Industrial Engineering
  • 8 years Sales Management in a fast-paced, engineering oriented / B-B industrial custom manufacturing company
  • Experience with international sales preferred
  • Strong ability to interact with others and create meaningful relationships quickly
  • Ability to coach staff on approaching customers, leads, and increasing sales
  • Strong ability to collaborate with manufacturing and other internal groups
  • Excellent conscientiousness to follow up and ensure completion of duties and customer needs
  • Strong delegation skills with a focus on holding others accountable
  • Mechanical and mathematical aptitude sufficient to maintain credibility in the marketplace
  • Ability to read and comprehend blueprints, assembly drawings, charts and graphs, and basic statistical analysis
  • Knowledge of custom manufacturing processes or strong willingness to learn about raw materials, plant throughput, and supply chain logistics
  • Excellent communication skills
  • Detail-oriented
  • Self-directed and motivated
  • Creative and efficient in problem-solving
  • Team-oriented
  • Professional in demeanor and appearance

Benefits

  • Hybrid work (3 days in office, 2 remote)
  • Full-time exempt
  • Travel as needed

Company overview

Polo Custom Products is a premier custom manufacturing company specializing in medical equipment and protective gear with over 77 years of industry experience. Founded in 1947 and headquartered in Topeka, Kansas, the company serves as a trusted partner for OEMs across medical, fire and safety, government/defense, and industrial sectors. Polo Custom Products excels in three core manufacturing processes: thermoforming for rigid components, RF sealing for airtight medical products, and industrial sewing for custom soft goods. Their medical product portfolio includes critical items such as AED and defibrillator cases, fluid collection bags, therapy arm wraps, and surgical kits, with a clean room installation scheduled for 2025 to expand capabilities for fluid-filled products safe for internal body use. The company operates multiple U.S. facilities totaling 225,000 square feet, maintains ISO 9001:2015 and ISO 13485:2016 certifications, and is Berry Compliant for Department of Defense contracts. With a comprehensive end-to-end approach from concept design and engineering to production and delivery, Polo Custom Products combines advanced manufacturing capabilities with rigorous quality control systems to deliver products that meet the highest standards of performance, safety, and regulatory compliance.

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