Director of Sales, ENT
Smith+Nephew
Summary
We are looking for a high-impact commercial leader to join our ENT business as Director of Sales. In this leadership role, you will be responsible for driving revenue growth, profitability, market share expansion, and team performance across a defined region. Reporting to a Regional Vice President, you will lead and develop a team of sales professionals while partnering with customers, key accounts, and cross-functional stakeholders to deliver exceptional business results. You will oversee a team of 12 direct reports, with territory size generally around $10M+.
Job description
What Will You Be Doing?
Drive Business Performance
- Deliver and exceed regional sales revenue, growth, profitability, inventory, and gross margin objectives.
- Execute Smith+Nephew sales strategies and commercial initiatives across the region.
- Develop accurate forecasts and business plans to achieve annual performance targets.
- Partner with key customers, strategic accounts, and healthcare stakeholders to strengthen relationships and drive growth.
- Ensure compliance with all Smith+Nephew policies, procedures, and ethical standards.
Lead Regional Strategy
- Develop and implement annual business plans aligned with organizational goals.
- Establish regional sales targets, territory objectives, discount strategies, and financial performance metrics.
- Analyze market trends, customer needs, competitive activity, and business performance to identify growth opportunities.
- Provide strategic recommendations regarding organizational capacity, resource allocation, and market expansion.
Build and Develop High-Performing Teams
- Recruit, hire, onboard, and retain top sales talent across the region.
- Establish clear performance expectations and conduct regular performance reviews and coaching discussions.
- Spend significant time in the field coaching and developing sales representatives.
- Identify succession candidates and create development plans to support long-term talent growth.
- Foster a culture of accountability, collaboration, continuous learning, and customer focus.
Strengthen Customer Relationships
- Maintain an active presence with key accounts and strategic partners.
- Support sales teams in navigating complex customer needs and financial solutions.
- Collaborate with internal stakeholders across Finance, Sales Operations, Customer Service, Marketing, and Commercial Excellence to optimize customer outcomes.
- Promote clinical, technical, and commercial excellence across the organization.
What Will You Need to Be Successful?
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of successful medical device sales experience.
- 5+ years of sales leadership or people management experience.
- Demonstrated record of achieving and exceeding sales goals and quota attainment.
- Strong commercial acumen with experience evaluating deal profitability and business performance.
- Excellent presentation, communication, negotiation, and relationship-building skills.
- Strong analytical and problem-solving capabilities.
- Ability to lead through change, adapt quickly, and drive organizational performance.
Preferred Qualifications
- Experience leading large geographic regions with annual revenues exceeding $10M.
- Experience managing teams of 10+ direct reports.
- Established relationships within the healthcare and ENT market.
- Experience working with capital equipment, financing programs, and complex sales cycles.
Travel Requirements
- 50% travel
Requirements
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of successful medical device sales experience
- 5+ years of sales leadership or people management experience
- Demonstrated record of achieving and exceeding sales goals and quota attainment
- Strong commercial acumen with experience evaluating deal profitability and business performance
- Excellent presentation, communication, negotiation, and relationship-building skills
- Strong analytical and problem-solving capabilities
- Ability to lead through change, adapt quickly, and drive organizational performance
Benefits
- 401(k) Matching
- 401(k) Plus Program
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Flexible Time Off
- Paid Holidays
- Flex Holidays
- Paid Community Service Day
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account
- Employee Assistance Program
- Parental Leave
- Fertility and Adoption Assistance
- Hybrid Work Model
- Training and Mentorship
- Fitness Club Discounts
- Travel Discounts
Company overview
Smith+Nephew is a global portfolio medical technology company with a rich history dating back to 1856, originally founded as a chemist shop in Hull, UK. The company specializes in the repair, regeneration, and replacement of soft and hard tissue through innovative medical devices and technologies. Operating through three core business units—Orthopaedics, Sports Medicine & ENT, and Advanced Wound Management—Smith+Nephew serves healthcare professionals and patients in over 100 countries worldwide. With approximately 18,000 employees, the company generated annual sales of $5.5 billion in 2023 and is listed on both the London Stock Exchange (FTSE100) and New York Stock Exchange. Their product portfolio includes joint replacement systems, robotics-assisted surgical platforms, sports medicine implants, advanced wound care solutions, and ENT technologies. The company is pioneering new frontiers in medical technology, including Spatial Surgery systems that integrate augmented reality and real-time data processing for enhanced surgical precision. Smith+Nephew's mission centers on their "Life Unlimited" purpose, aiming to restore patients' bodies and self-belief through technological innovation that removes limitations on living.