Director, Patient Intelligence Strategy & Governance

The Director, Patient Intelligence Strategy & Governance leads the strategy, governance, standardization, and evolution of enterprise patient intelligence capabilities that enable customer, patient, portfolio, field, and business decision making. Partner closely with Strategy, Platforms & Technology (SPT) Data Strategy to define patient intelligence requirements, business rules, standards, and data needs that support scalable analytics, data products, and decision-support capabilities. The Director serves as the business owner for patient intelligence frameworks, patient analytics standards, business rules, governance processes, and reusable enterprise assets that improve consistency, accelerate decision making, and enable deeper understanding of patient needs, care pathways, opportunities, and outcomes.

Key Responsibilities

• Serve as the enterprise business owner for patient intelligence frameworks, standards, and governance.
• Define how patient intelligence is structured, governed, standardized, and adopted across the organization.
• Establish common business definitions, decision frameworks, business rules, methodologies, and requirements that enable consistent, trusted, and reusable patient insights across brands, therapeutic areas, and enterprise decision processes.
• Own patient intelligence strategy, standards, business rules, patient intelligence frameworks, patient KPIs, governance processes, business requirements, and enterprise patient intelligence assets.
• Define what patient intelligence capabilities are needed, how they are governed, how success is measured, and how they support enterprise decision making.
• Serve as the primary business partner guiding patient intelligence requirements, prioritization, governance, adoption, and value realization.
• Operate within a globally integrated capability model and share responsibility with HYD counterparts for advancing patient intelligence capabilities through common standards, coordinated roadmaps, reusable solutions, and seamless execution across geographies.

Essential Requirements

• Minimum 8+ years of experience in patient analytics, healthcare analytics, commercial analytics, data strategy, insights, or related disciplines.
• Bachelor's degree required.
• Advanced degree in Public Health, Epidemiology, Healthcare Analytics, Data Science, Life Sciences, Business, or a related field preferred.
• Experience translating business objectives into scalable analytics, data, and technology capabilities.
• Experience establishing governance frameworks, standards, business rules, or measurement methodologies.
• Strong track record partnering with business, analytics, data, and technology organizations, leading cross-functional initiatives within complex matrix organizations.
• Experience supporting patient, customer, market, or healthcare-related decision making.
• Experience managing capability roadmaps, backlogs, prioritization processes, or agile delivery partnerships.

Desirable Requirements

• Experience within pharmaceutical, biotechnology, healthcare, or life sciences organizations.
• Experience working with patient claims, specialty pharmacy, longitudinal patient, EMR/EHR, or healthcare data assets, patient journey, care pathway, patient identification, or precision health initiatives.
• Experience partnering with enterprise data strategy, master data, or governance organizations.