Director Physician Practice & Programs
Lehigh Valley Health Network
Summary
Oversees programmatic operations across regional practices. Provides supervision and direction of the delivery of services and related programs. Supports the further acquisition, development and service line regionalization efforts of clinical services and programs. Cultivates relationships with key stakeholders, by working collaboratively with other service lines, across acute care practices and ambulatory sites to promote and develop optimal services. Works in partnership with leaders to promote continuous improvement of clinical services and patient experience throughout the continuum of care.
Job description
Summary
Oversees programmatic operations across regional practices. Provides supervision and direction of the delivery of services and related programs. Supports the further acquisition, development and service line regionalization efforts of clinical services and programs. Cultivates relationships with key stakeholders, by working collaboratively with other service lines, across acute care practices and ambulatory sites to promote and develop optimal services. Works in partnership with leaders to promote continuous improvement of clinical services and patient experience throughout the continuum of care.
Job Duties
- Assumes responsibility for financial performance, budget development processes, revenue and expense management, and labor productivity across the enterprise.
- Supports the development of business plans and strategic initiatives that enhance growth and operational excellence incorporating best practices and standardization to enhance the LVHN brand.
- Works in concert with physician and administrative leadership to develop and grow clinical programs.
- Partners in the strategy and execution in collaboration with key stakeholders, including review and management of operational KPI’s.
- Leads efforts to identify opportunities and drive improvement of the patient experience and care transitions within the division, program or service line/institute.
- Addresses performance issues promptly and appropriately and uses sound judgment in compliance with policy and applicable laws and regulations.
Minimum Qualifications
- Bachelor’s Degree in business administration, healthcare management, or related field.
- 5 years relevant experience in a physician office practice setting and supervisory experience directing other's work.
- Ability to initiate, accept, and adapt to change.
- Demonstrates strong leadership and mature emotional intelligence.
- Demonstrates proficiency in both transactional and transformational leadership.
- Demonstrates ability to partner with stakeholders to achieve goals.
- Excellent computer skills, electronic medical record (EMR), and Microsoft Office suite.
Preferred Qualifications
- Master’s Degree in business administration, healthcare management, or related field.
Additional Qualifications
- Proven proficiency of technology at conclusion of orientation.
Requirements
- Bachelor’s Degree in business administration, healthcare management, or related field
- 5 years relevant experience in a physician office practice setting
- Supervisory experience directing other's work
- Ability to initiate, accept, and adapt to change
- Strong leadership and mature emotional intelligence
- Proficiency in transactional and transformational leadership
- Ability to partner with stakeholders to achieve goals
- Excellent computer skills, electronic medical record (EMR), and Microsoft Office suite
Company overview
Lehigh Valley Health Network (LVHN) is a major healthcare provider and hospital network based in Allentown, Pennsylvania, serving the Lehigh Valley and Northeastern Pennsylvania regions. Founded in 1899, LVHN operates as a comprehensive healthcare system with 13 hospital campuses, 28 health centers, numerous primary and specialty care physician practices, and multiple urgent care locations. The network's flagship facility, Lehigh Valley Hospital-Cedar Crest, is Pennsylvania's third-largest hospital and features the state's first Level One Trauma Center. LVHN provides a wide range of medical services including specialized institutes for cancer care, heart and vascular treatment, surgical excellence, orthopedics, and neuroscience. The network operates the third-largest heart surgery program in Pennsylvania, performing over 1,200 open-heart procedures annually, and maintains one of the state's largest cancer centers treating over 2,400 new patients each year. In August 2024, LVHN completed a merger with Jefferson Health, becoming part of a larger healthcare system with 32 hospitals and over 700 locations across Pennsylvania. Prior to the merger, LVHN was the largest employer in the Lehigh Valley metropolitan region, with approximately 20,000 employees dedicated to providing comprehensive healthcare services to the community.