Director, Program Management (IKC)
DaVita Kidney Care
Summary
DaVita Integrated Kidney Care (IKC) delivers value-based care for patients across the kidney care spectrum, driving improved clinical outcomes for medically complex populations. We are a fast-paced, continually evolving team at the center of DaVita's strategy to transform health care. As the Director of Value-Based Care Growth, you will support the long-term programmatic strategy and multi-year roadmap for member growth across our Chronic Special Needs Plan (CSNP) partnerships.
Job description
You will collaborate directly with health plans to elevate awareness about plans and programs tailored to the unique needs of the kidney care community. As a strategic operator, you will seamlessly integrate diverse growth levers into a cohesive, high-performing program—aligning payer partners, field operations, and clinical care teams to execute with success.
The ideal candidate is an innovative problem-solver with deep expertise in the insurance space who can build trusted relationships, drive change, and translate complex member behavior insights into scalable operational workflows.
Essential Duties and Responsibilities
- Strategic Leadership: Support multi-year roadmap development for value-based care organic growth and retention, ensuring alignment with enterprise goals and programmatic strategies.
- Health Plan Partnership: Collaborate with health plans as they build sales and marketing ecosystems to elevate awareness about plans and programs tailored to the unique needs of our members.
- Operational Integration: Drive field leadership sponsorship for the program and gain buy-in to spend capacity on these initiatives. Partner on thoughtful workflow design and drive continuous improvement in operations to execute for success when integrating into the clinical environment.
- Innovation & Pilot Execution: Drive strategic change by conceptualizing new initiatives, developing robust business cases, and overseeing the execution of pilot programs—scaling successful models across the enterprise.
- Performance Governance: Lead regular business operating reviews. Partner with finance, actuarial, and analytics functions to drive clarity on the C-SNP growth narrative, guide strategy, and inform operational execution.
- Team Leadership: Lead, mentor and develop a high-performing team of managers and analysts to execute on strategic priorities, get stuff done (GSD), and overcome operational challenges. Develop self and others while championing the DaVita Way.
Qualifications
- Expertise in the healthcare insurance space, fee for service, value-based care, CSNPs, and member support ecosystems. Preferred
- Strong strategic and analytical acumen with the ability to partner with analytical teams to generate insights, optimize strategies, and solve complex operational challenges.
- Exceptional relationship-building and strategic influence skills. Proven ability to drive alignment across cross-functional stakeholders and communicate compelling, executive-level narratives in a highly matrixed environment.
- 6 to 10 years of progressive experience in healthcare strategy, operations, or program management.
- Demonstrated success executing complex, large-scale initiatives.
- Bachelor's degree Preferred
Requirements
- Expertise in the healthcare insurance space, fee for service, value-based care, CSNPs, and member support ecosystems (preferred)
- Strong strategic and analytical acumen with the ability to partner with analytical teams to generate insights, optimize strategies, and solve complex operational challenges
- Exceptional relationship-building and strategic influence skills
- Proven ability to drive alignment across cross-functional stakeholders and communicate compelling, executive-level narratives in a highly matrixed environment
- 6 to 10 years of progressive experience in healthcare strategy, operations, or program management
- Demonstrated success executing complex, large-scale initiatives
- Bachelor's degree (preferred)
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- PTO Cash Out
- Family Resources
- EAP Counseling Sessions
- Headspace Access
- Backup Child & Elder Care
- Maternity/Paternity Leave
- Professional Development Programs
Company overview
DaVita Kidney Care is a leading American healthcare provider specializing in kidney dialysis services, operating as one of the largest dialysis companies in the United States. Founded in 1992 and headquartered in Denver, Colorado, DaVita operates a vast network of 2,675 outpatient dialysis centers across the United States, serving approximately 200,800 patients, with an additional 367 centers in 11 other countries serving 49,400 patients. The company primarily treats end-stage renal disease (ESRD), providing life-sustaining dialysis treatments that patients typically require three times per week. DaVita holds approximately 37% market share in the U.S. dialysis market and is publicly traded on the New York Stock Exchange under the ticker DVA. The company's name, derived from the Italian phrase "Dare Vita" meaning "to give life," reflects its mission to provide essential kidney care services. With approximately 76,000 employees, DaVita has established itself as a Fortune 500 company and a significant player in the healthcare industry, with Berkshire Hathaway owning a 41.2% stake in the organization.