Director, RayzeBio Field Analytics & Operations
Bristol Myers Squibb
Summary
This person will report to the Head of Business Analytics and Digital Operations and will serve as the day-to-day analytics and operations partner to RayzeBio's field teams. The remit spans incentive compensation, commercial field reporting and analytics, account planning, and the configuration and maintenance of the CRM and adjacent commercial systems in partnership with the broader BMS enterprise. This is a high-visibility role with regular exposure to senior commercial leadership and a mandate to build durable, scalable field operations capabilities from an early stage.
Job description
Field Operations & Sales Leadership Partnership
- Serve as the day-to-day operational partner to RayzeBio field leadership, supporting multiple commercial teams
- Anticipate the operational needs of a growing field organization in a radiopharmaceutical market and build the processes and cadences to meet them
- Create roadmaps for expanded team to support potential future approvals across multiple products and indications
Core Responsibilities
- Own operation of incentive compensation across multiple commercial field teams: plan administration, goal setting and quota tracking, payout calculation and validation, dispute resolution; partner with commercial leadership, finance, HR and legal on plan governance and documentation
- Partner within the broader BMS enterprise to configure and maintain the CRM and other critical commercial field tools and systems
- Drive sizing, dynamic targeting and alignment exercises in partnership with commercial leadership
- Configure, maintain and enhance the field reporting platform, including standardized dashboards, sub-national performance reporting and alerts that drive field action; deliver ad hoc analytics for leadership and cross-functional partners
- Own, build and maintain a cross-functional account planning tool that unifies views of priority accounts across RayzeBio's diverse field teams, enabling coordinated customer engagement
Innovation & Cross-Functional Collaboration
- Partner across the BMS enterprise to ensure RayzeBio fully leverages BMS systems and capabilities, while making thoughtful choices when to pursue RayzeBio specific systems and capabilities
- Leverage the latest developments in AI — including generative AI copilots, next-best-action recommendations, and intelligent field insights — to drive field productivity and operational efficiency
- Partner with the Director of Clinical Trial Analytics to enhance cross-functional collaboration and coordinated planning across field medical and commercial teams
- Collaborate with the digital promotions and omnichannel execution team to align field operations with omnichannel engagement strategy and ensure a coordinated customer experience across personal and non-personal channels
- Ensure the quality, integrity, and fitness-for-purpose of commercial data assets in close partnership with data management colleagues, including customer master data, affiliations and field activity data
Requirements
- Bachelor's degree in Business, Finance, Analytics, Life Sciences, or a related quantitative field
- 8+ years of progressive experience in commercial analytics or commercial operations in the pharmaceutical / biotech industry, including experience supporting field sales organizations
- Demonstrated ownership of incentive compensation design and/or administration for pharmaceutical field teams
- Hands-on expertise with pharmaceutical commercial systems and data: CRM (Veeva preferred), field reporting platforms, incentive compensation systems, alignment tools and secondary data sources
- Strong analytical skills and fluency with BI tools (e.g., Tableau, Power BI)
- Proven ability to lead and influence within a large matrix organization, and to partner effectively with senior sales leadership
- Excellent communication skills, with the ability to translate operational and technical detail into executive-ready insight
Benefits
- Medical, Dental & Vision
- Life & Disability Insurance
- Retirement Benefits
- Flexible Time Off
- 11 Paid Company Holidays
- Paid Sick Leave
- Volunteer Days
- Summer Hours Flexibility
- Global Shutdown
Company overview
Bristol Myers Squibb is a global biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. Founded in 1887 and headquartered in Princeton, New Jersey, the company operates with a unique BioPharma strategy that combines the reach and resources of a major pharmaceutical company with the entrepreneurial spirit and agility of a biotech firm. BMS focuses on transformative therapies in key therapeutic areas including oncology, hematology, immunology, cardiovascular disease, and fibrosis. The company has built a sustainable pipeline of potential therapies and leverages translational medicine and data analytics to deliver the right medicine to the right patient at the right time. With over 10,000 employees worldwide, Bristol Myers Squibb maintains a strong commitment to scientific excellence, patient-centric innovation, and global health equity through its foundation. The company's portfolio includes groundbreaking treatments such as Opdivo (nivolumab) for cancer, Eliquis (apixaban) for cardiovascular conditions, and Orencia (abatacept) for autoimmune diseases, among others.