Director, SNOS Business Partner

This role works with these leadership teams to align and execute against the company's S+N Operating System strategy, and enables the leadership teams to create a continuous improvement culture that routinely achieves its business goals. This person will own the development of continuous improvement capabilities throughout the organization, driving all business KPIs aligned with revenue, SG&A expenses, marketing, R&D driving overall profitable growth.

What will you be doing?

• Partners with Wound OR Sports leadership team to identify/develop and deliver key performance indicators (KPIs) throughout the organization aligned to the overall functional objectives
• Respectfully cultivates an action-biased culture of continuous improvement to advance business and functional KPI's aligned to Smith + Nephew's corporate goals.
• Responsible for leading through facilitating/enabling the implementation of the S+N Operating System throughout all of the Wound OR Sports business.
• Establish and mature a Lean Management System (Tiered Accountability, Visual Management, Gemba Walks, and Leader Standard Work) and other coaching tools to transform the culture.
• Works with teams to streamline processes to improve business and functional objectives, with a specific focus on customer experience and end-to-end optimization.
• Provides support to develop Continuous Improvement expertise and capability within the organization at all levels.
• Improves the decision-making model and problem-solving capabilities within high performance teams to increase the autonomy and pace of change.
• Provides regular, ongoing reporting and communications to Wound OR Sports leadership regarding status of the S+N Operating System maturity.
• Collaborates with other S+N Operating System teammates to leverage and share standard methodologies, and drive improvements to the company level S+N Operating System Roadmap, tools, and technology.

What will you need to be successful?

• Four-year university degree required (business, marketing, or engineering, preferred); Master's Degree required.
• Leadership roles from disciplines such as Sales, Marketing, Strategy Development and Deployment, Lean/Operating System/Business System
• Proven track record for developing, training, and coaching teams across cultures
• 12 years in process improvement and/or lean related experience
• Minimum of 8+ years of experience and "hands on" track record of implementing successful lean based business systems including elements such as: Strategy Deployment and A3 Thinking, Lean Management Systems (Tiered Accountability, Visual Management, Gemba Walks, Leader Standard Work), Value-Stream Mapping, Kaizen events
• Expertise in problem solving utilizing a formal program/process
• Implementation of KPI Management across functions and businesses
• Med-Tech or Healthcare experience a plus
• Experience in Change Management, and able to act as an influential change agent
• Broad knowledge of multi-functional, multi-site, global organizational processes and financial business methods
• Demonstrated skill and confidence in proactively building relationships with top tier partners/leaders both internally and externally
• Demonstrated experience and leadership in managing comprehensive continuous improvement approaches/methodologies to advance an organization's strategy and goals
• Strong ability to anticipate future needs of the organization and make decisions in a changing environment
• Great communicator, demonstrated ability in solid written, oral, and presentation-giving skills
• Ability to effectively work with different cultures in a global, matrixed environment
• High ethical standards to support a professional business code of conduct
• Passion for driving improvement and leading change in complex environments
• A holistic thinker who can look enterprise-wide to integrate and streamline systems for optimal benefit
• Able to drive strategic thinking and continuous improvement in both operational and non-operational areas, including connecting cross-functional resources to remove waste along the extended value streams
• Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization
• Energetic, flexible, collaborative and proactive leader who welcomes challenges
• Manages time and resources effectively through strong organization, multi-tasking, and time management skills
• Works independently as a self-starter committed to delivering performance results
• Analyzes information to make sound business decisions taking prudent business risks as appropriate
• Strong analytical skills
• Ability to work independently and as a part of a team to seek resolution to problems
• Acts as an influential change agent
• Travel - Able to travel domestically and internationally up to 50%