
Director, Specialty & Pharma Communications – New Products (Ophthalmology)
Merck
Summary
The Director, Specialty & Pharma Communications – New Products (Ophthalmology) is a key member of the Specialty & Pharma Communications team, leading day-to-day communications for the ophthalmology portfolio, including communications for a launch brand. The role works under the guidance of the Executive Director, Specialty & Pharma Communications, in a fast-paced environment. Position is based in Rahway, NJ or Upper Gwynedd, PA as part of a hybrid work model.
Job description
Responsibilities
- Manage branded and unbranded communications activities in support of the ophthalmology portfolio, with heavy emphasis on milestone communications (regulatory approvals, data releases, medical meeting communications).
- Act as strategic counselor on strategy and issues management, in coordination with Executive Director, peers and other team members.
- Provide strategic oversight and drive ongoing support and execution of signature U.S. unbranded patient/consumer programs including engagement with patient advocacy organizations; work closely with country communicators to enable local activations of unbranded campaigns.
- Serve as primary liaison with the Patient Innovation & Engagement team and U.S./global Marketing teams, Research Labs and other cross-functional stakeholders.
- Responsible for communication to internal and external audiences in alignment with the corporate narrative and Specialty & Pharma business strategy while partnering with stakeholders to develop strategic communications aligned with key business priorities.
- Proactively evaluate innovative and creative omni-channel strategies to engage with internal and external stakeholders aligned with key priorities; ensure strategies are robust and complementary.
- Develop and communicate strategies, programs and materials for use by markets, regions and subsidiaries worldwide; help advise regions and subsidiaries for franchise and product communications issues.
- Serve as a liaison to third party groups (including advocacy organizations) and external experts (including researchers) and to trade and local news media.
- Directly manage public relations agencies and related budgets; directly and/or indirectly manage team members.
Qualifications
- Requires a minimum of eight (8) years' experience in a communications or public relations role within the pharmaceutical industry (agency or in-house).
- Deep pharmaceutical product communications experience – including background managing communications for a new product launch – strongly preferred; experience in the ophthalmology space highly desirable.
- Ability to confidently lead and provide strategic counsel to executives to support business goals, while simultaneously delivering at the tactical level.
- Ability to handle crisis communications, provide long-term strategic communications counsel and deliver on short-term communication tactics and objectives.
- Excellent written and oral communications skills across a variety of mediums/channels (e.g., print, digital, presentation); keen eye for detail.
- Strong project management skills and the ability to juggle multiple tasks, stakeholders and competing priorities.
- Team player, collaborative spirit, ability to succeed in a fast-paced, high-visibility role.
- Experience managing and mentoring team members; strong agency and budget management experience.
- Minimum of a BA required.
Requirements
- Minimum of eight (8) years' experience in a communications or public relations role within the pharmaceutical industry (agency or in-house)
- Deep pharmaceutical product communications experience, including managing communications for a new product launch (strongly preferred)
- Experience in the ophthalmology space (highly desirable)
- Ability to confidently lead and provide strategic counsel to executives
- Ability to handle crisis communications
- Excellent written and oral communications skills across a variety of mediums/channels
- Keen eye for detail
- Strong project management skills
- Team player, collaborative spirit
- Experience managing and mentoring team members
- Strong agency and budget management experience
- Minimum of a BA required
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Retirement Benefits
- Paid Holidays
- Vacation
- Sick Days
- Annual Bonus
- Long-Term Incentive
Company overview
Merck & Co., Inc., known as Merck in the United States and Canada and MSD (Merck Sharp & Dohme) internationally, is a premier American multinational pharmaceutical company headquartered in Rahway, New Jersey. Founded in 1891 as the U.S. subsidiary of the German Merck Group, the company became independent following World War I and has since grown into one of the world's largest biomedical companies, ranking fourth globally by revenue. Merck operates across three core business segments: pharmaceuticals, vaccines, and animal health products. The company is renowned for its groundbreaking research and development, having brought numerous life-saving medicines to market including Keytruda (pembrolizumab), a leading immunotherapy for cancer treatment that generated $29.5 billion in 2024 revenue, and Gardasil, a revolutionary HPV vaccine. With approximately 75,000 employees worldwide, Merck maintains a robust pipeline of innovative therapies focused on oncology, vaccines, hospital acute care, cardiology, neuroscience, virology, immunology, and diabetes. The company invests heavily in R&D, spending $17.9 billion in 2024 alone, demonstrating its commitment to advancing scientific discovery. Merck's legacy spans over 130 years of bringing hope to humanity through important medicines and vaccines, operating with a purpose to use leading-edge science to save and improve lives globally while fostering an inclusive workforce and responsible business practices.