Director, Specialty Pharmacy, Trade, & Distribution
Travere Therapeutics
Summary
The Director, Specialty Pharmacy, Trade, and Distribution is responsible for leading specialty pharmacy account management, trade operations, and distribution activities supporting FILSPARI. This individual will oversee specialty pharmacy and third-party logistics (3PL) partnerships to support timely patient access, high-quality patient services, and reliable product availability. The Director will serve as the primary business relationship owner for specialty pharmacy accounts, establishing account plans, driving partner performance, and leading operational improvements across the network. The role combines strategic planning with hands-on execution, including partner governance, contract management, inventory and distribution oversight, and resolution of patient access and service issues. This position will sit on the Filspari Patient Experience Team and collaborate closely with Access & Reimbursement, Patient Support, National Accounts, Sales, Marketing, Supply Chain, Finance, Commercial Operations, IT, Legal, Compliance, and Quality to align channel capabilities with business priorities, evolving patient and customer needs, and continued growth.
Job description
Key Responsibilities
- Lead specialty pharmacy account management, serving as the primary business relationship owner and driving account plans, business reviews, partner accountability, and issue resolution.
- Oversee SP performance and patient access, monitoring service levels and key metrics to improve referral processing, time to therapy, refill continuity, and the patient experience.
- Lead trade and distribution planning, ensuring the network has the capabilities and capacity to support product growth, new indications, and evolving patient and customer needs.
- Manage 3PL and distribution operations, partnering with Supply Chain and Finance to maintain product availability, appropriate inventory, efficient ordering and replenishment, and business continuity.
- Lead channel partner contracting and financial oversight, including service requirements, commercial terms, budgets, invoice validation, and delivery of contracted services.
- Drive data-driven operational improvements, partnering with IT, Analytics, and Commercial Operations to strengthen reporting, data quality, systems, and partner workflows.
- Lead partner onboarding and launch readiness, coordinating integration, training, inventory planning, and operational execution for new partners and channel changes.
- Coordinate cross-functional execution and compliance, working with hub partners, field reimbursement, National Accounts, and internal stakeholders to resolve access barriers and ensure channel activities meet company, contractual, and applicable regulatory requirements.
Education and Experience Requirements
- Bachelor’s degree required. An equivalent combination of education and applicable experience may be considered.
- A minimum of 10 years of relevant pharmaceutical or biotechnology experience in specialty pharmacy account management, trade and distribution, and patient access.
- Demonstrated experience directly managing specialty pharmacy relationships, including account planning, business reviews, performance oversight, and issue resolution.
- Experience with specialty pharmaceutical distribution models, 3PL operations, and channel partner contract management.
- Demonstrated ability to lead cross-functional initiatives and translate strategy into effective operational execution.
- Experience supporting specialty products accessed through the pharmacy benefit preferred.
- Rare disease, limited distribution network, and small or midsize biotechnology experience preferred.
- Team leadership experience required with demonstrated success managing teams through change.
- Experience supporting distribution network changes preferred.
Additional Skills and Capabilities
- Embodies Travere’s core values: Courage, Community, Patient Focus, and Teamwork.
- Strong account management, relationship-building, negotiation, and influencing skills.
- Ability to balance strategic priorities with hands-on management of complex operational issues.
- Strong analytical skills, including the ability to interpret partner data and develop actionable recommendations.
- Understanding of patient access workflows and the coordination required among specialty pharmacies, hub services, payer teams, and field reimbursement.
- Working knowledge of inventory management, order-to-cash processes, trade policies, and pharmaceutical distribution requirements.
- Excellent project management and organizational skills, with the ability to prioritize competing demands in a changing environment.
- Strong written, verbal, and presentation skills, including the ability to communicate effectively with senior leaders and external partners.
- Ability to travel approximately 25%, primarily domestically.
- Ability to perform face-to-face work with colleagues and/or onsite in San Diego, consistent with company requirements. This role is not expected to be 100% remote.
Requirements
- Bachelor’s degree required
- Minimum of 10 years of relevant pharmaceutical or biotechnology experience in specialty pharmacy account management, trade and distribution, and patient access
- Demonstrated experience directly managing specialty pharmacy relationships, including account planning, business reviews, performance oversight, and issue resolution
- Experience with specialty pharmaceutical distribution models, 3PL operations, and channel partner contract management
- Demonstrated ability to lead cross-functional initiatives and translate strategy into effective operational execution
- Team leadership experience required with demonstrated success managing teams through change
- Strong account management, relationship-building, negotiation, and influencing skills
- Ability to balance strategic priorities with hands-on management of complex operational issues
- Strong analytical skills, including the ability to interpret partner data and develop actionable recommendations
- Understanding of patient access workflows and the coordination required among specialty pharmacies, hub services, payer teams, and field reimbursement
- Working knowledge of inventory management, order-to-cash processes, trade policies, and pharmaceutical distribution requirements
- Excellent project management and organizational skills, with the ability to prioritize competing demands in a changing environment
- Strong written, verbal, and presentation skills, including the ability to communicate effectively with senior leaders and external partners
- Ability to travel approximately 25%, primarily domestically
- Ability to perform face-to-face work with colleagues and/or onsite in San Diego, consistent with company requirements
Benefits
- Health insurance
- Financial offerings
- Work-life balance programs
- Well-being offerings
- Wellness programs
- Employee support programs
- Life insurance
- Disability insurance
- Retirement plans
- Employer match
- Paid time off
- Short-term incentive
- Long-term incentive compensation
- Company stock
Company overview
Travere Therapeutics is a biopharmaceutical company headquartered in San Diego, California, dedicated to identifying, developing, and delivering life-changing therapies for people living with rare kidney and metabolic diseases. Founded in 2011 as Retrophin and rebranded as Travere Therapeutics in 2020, the company has established itself as a leader in rare disease therapeutics with a focused pipeline targeting conditions with significant unmet medical needs. Their flagship product, FILSPARI® (sparsentan), received full FDA approval in September 2024 to slow kidney function decline in adults with primary IgA nephropathy (IgAN) who are at risk for disease progression. The company also has a Phase 3 clinical program for pegtibatinase (TVT-058) targeting classical homocystinuria (HCU), a rare genetic metabolic disorder. Travere maintains a commercial portfolio including Thiola EC® and Thiola® for cystinuria, demonstrating their commitment to serving rare disease communities through comprehensive therapeutic solutions. With a global presence and strategic partnerships, Travere Therapeutics continues to advance innovative treatments while supporting patient access and education initiatives for rare disease populations.