Director, Supply Chain Reliability
Johnson & Johnson Innovative Medicine
Summary
The Director, Supply Chain Reliability is responsible for defining and leading the enterprise strategy for end-to-end performance management and supply chain reliability across Johnson & Johnson Innovative Medicine. This role integrates performance visibility, digital enablement, and reliability methodologies to proactively identify, prioritize, and resolve systemic supply chain risks.
Job description
Key Responsibilities
- Define and lead the enterprise-wide strategy for E2E supply chain performance management and reliability.
- Own the design and deployment of standardized performance management frameworks, including enterprise scorecards, KPI definitions, and tiered review processes.
- Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues.
- Build, lead and develop a high-performing team focused on supply chain performance management and reliability.
- Oversee the advancement of digital tools and platforms (e.g., OPM) to enable real-time performance visibility and insights.
- Partner across supply chain and adjacent functions to ensure alignment on performance standards, metrics, and improvement initiatives.
- Establish enterprise methodologies for detecting performance risks and systemic issues.
- Drive continuous improvement through structured performance insights, After Action Reviews, and reliability-focused initiatives.
- Lead organizational change to embed performance management and reliability as core capabilities.
Qualifications
Minimum of a Bachelor's/University or equivalent degree is required; advanced degree or field of study in Business, Supply Chain, Engineering or related field preferred.
- Minimum 10 years of relevant work experience
- Experience in Supply Chain Management
- Demonstrated business process ownership, with deep expertise in E2E supply chain processes (i.e., Planning, Manufacturing, Quality, Delivery, and/or Procurement)
- Proven experience leading enterprise performance management systems and governance frameworks
- Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies
- Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives
- Exceptional leadership and influencing skills, with the ability to align senior stakeholders across complex organizations
- Strong people leadership skills, including coaching, talent development, performance management, and succession planning
- Strong analytical and problem-solving capabilities, with experience translating data into strategic actions
Preferred
- Experience in pharmaceutical, healthcare, or regulated environments
- Experience integrating AI and advanced analytics into supply chain decision-making
- Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks
- Proven ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations
Requirements
- Minimum of a Bachelor's/University or equivalent degree
- Minimum 10 years of relevant work experience
- Experience in Supply Chain Management
- Deep expertise in E2E supply chain processes (Planning, Manufacturing, Quality, Delivery, and/or Procurement)
- Proven experience leading enterprise performance management systems and governance frameworks
- Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies
- Demonstrated experience driving large-scale digital transformations and change management
- Exceptional leadership and influencing skills
- Strong people leadership skills including coaching, talent development, performance management, and succession planning
- Strong analytical and problem-solving capabilities
- Proficiency in English (excellent written and verbal communication skills)
- Ability to work on-site a minimum of three days each week
Benefits
- Pension
- 401(k) Savings Plan
- Long-Term Incentive Program
- Vacation Leave
- Sick Leave
- Holiday Pay
- Work, Personal & Family Time
- Parental Leave
- Bereavement Leave
- Caregiver Leave
- Volunteer Leave
- Military Spouse Time-Off
Company overview
Johnson & Johnson Innovative Medicine is the pharmaceutical division of Johnson & Johnson, leading the way in medical innovation with a relentless focus on bringing transformational treatments to patients worldwide. The company applies rigorous science and compassion to address the most complex diseases of our time, developing groundbreaking medicines across key therapeutic areas including oncology, immunology, neuroscience, and cardiopulmonary medicine. With deep expertise and global reach, Johnson & Johnson Innovative Medicine reimagines how devastating diseases are treated and cured, delivering hope and better care for millions of patients and their families. The organization pioneers the path from laboratory research to clinical application, championing patients every step of the way while maintaining an unwavering commitment to scientific excellence and patient-centered innovation.