Director, Targeting & Decision Intelligence - Pipeline & Portfolio
Novartis
Summary
The Insights and Analytics team is dedicated to enabling improved decision making at Novartis by leveraging superior data and advanced analytics capabilities to generate actionable insights that drive business growth and enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making.
Job description
Reporting into the Executive Director, Targeting and Field Intelligence, the Director, Targeting & Field Intelligence – Pipeline & Portfolio serves as the Horizontal Integration Leader across TNBA, responsible for advancing Novartis' enterprise field intelligence strategy and enabling a unified approach to field direction, customer engagement, and decision support. While Therapeutic Area Targeting Directors serve as Vertical Business Leaders accountable for stakeholder management and TA-specific outcomes, this role is accountable for enterprise prioritization, cross-portfolio capability development, operational consistency, and the evolution of a unified field intelligence ecosystem across brands, field functions, and channels. The role is accountable for advancing the Integrated Intelligence Layer that powers portfolio capabilities like Dynamic Targeting, Next Best Actions, Unified Field Direction, and Field Orchestration across Novartis. This leader ensures field teams receive consistent, actionable, and personalized guidance that improves customer engagement, field effectiveness, and business outcomes.
Key Responsibilities
- Lead the evolution of enterprise field intelligence capabilities including Dynamic Targeting, NBA, field direction, and orchestration.
- Establish a unified approach for connecting targeting, recommendations, account insights, planning, and execution across field teams.
- Drive consistent field experiences across Therapeutic Areas while enabling business-specific needs.
- Own portfolio intake, prioritization, capacity planning, and roadmap governance across TNBA.
- Consolidate and align requirements across Therapeutic Areas and field functions.
- Drive enterprise prioritization decisions based on business value, scalability, impact, and delivery capacity.
- Lead enterprise initiatives that span multiple Therapeutic Areas, including Dynamic Targeting, Field Orchestration, MSL targeting, and future field intelligence capabilities.
- Develop reusable frameworks, common requirements, and scalable deployment approaches.
- Partner with cross-functional teams to accelerate adoption and maximize reuse.
- Establish common governance, standards, and processes for targeting, NBA, prioritization, and capability deployment.
- Simplify ways of working through standardized frameworks, improved transparency, and reduced operational complexity.
- Strengthen coordination and execution across US and HYD teams.
- Identify and implement opportunities to improve productivity, speed, and quality through AI, automation, and process redesign.
- Drive continuous improvement of TNBA's operating model and enterprise capabilities.
- Enable scalable, data-driven execution across the portfolio.
Requirements
- Advanced degree in Business Administration, Data Science, Analytics, or a related field
- Minimum 8+ years of experience in customer prioritization, analytics, or strategic planning within the pharmaceutical or healthcare industry
- Proven track record of developing and implementing strategic goals and targets for large field teams
- Ability to inspire and guide cross-functional teams towards achieving strategic objectives
- Excellent analytical skills, with the ability to interpret complex data and translate insights into actionable strategies
- Experience in collaborating with senior leadership to align field goals with broader business objectives
- Strong understanding of market dynamics, competitive landscape, and industry trends in pharmaceuticals
- Exceptional communication and interpersonal skills, with the ability to effectively liaise between field teams and senior management
- Demonstrated ability to foster a culture of continuous improvement and data-driven decision-making
- Proficiency in using advanced analytics tools and technologies to support goal setting and performance evaluation
Benefits
- Health insurance
- Life insurance
- Disability benefits
- 401(k) with company contribution and match
- Performance-based cash incentive
- Annual equity awards
- Vacation
- Personal days
- Holidays
Company overview
Novartis is a global pharmaceutical company headquartered in Basel, Switzerland, dedicated to reimagining medicine to improve and extend people's lives. As an innovative medicines company, Novartis focuses on developing high-value treatments that address society's greatest disease burdens through technology leadership in research and development. The company operates across five core therapeutic areas: cardiovascular, renal and metabolic diseases; immunology; neuroscience; oncology; and hematology. With a workforce of approximately 75,883 employees worldwide, Novartis reaches nearly 300 million patients across 118 countries. The company leverages advanced technology platforms including targeted protein degradation, cell therapy, gene therapy, radioligand therapy, and xRNA to develop breakthrough treatments. Novartis maintains a strong portfolio of oncology drugs and generics while continuously expanding its pipeline through strategic acquisitions and internal research. The company's commitment extends beyond drug development to ensuring global access to medical innovations through novel access approaches and patient assistance programs.