Dispatcher
Labcorp
Summary
Labcorp is seeking a Dispatcher to join our team in Chantilly, VA.
Job description
Work Schedule: Tuesday - Friday 2pm -10:30pm, Saturdays 1pm - 9:30pm
Job Responsibilities
- Utilize route management software to schedule, coordinate and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
- Responsible for specific service area to ensure best possible solutions for client Achieve location productivity and expense targets while meeting customer expectations
- Ensure a balance between customer response time, accuracy and cost/productivity targets
- Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries
- Performs a variety of administrative/clerical duties
Minimum Qualifications
- High school diploma or equivalent
Preferred Qualifications
- 2 years or more of experience in logistics or operations
- 1 year or more of experience working in a medical courier environment
Additional Job Standards
- Skilled in MS Office technologies such as Excel and MS Word
- Able to learn and utilize applications and dashboards
- Effective use of time management
- Problem solving, technical aptitude and ability to learn and embrace new concepts
- Self-motivated individual that can work well unsupervised
Requirements
- High school diploma or equivalent
- 2 years or more of experience in logistics or operations
- 1 year or more of experience working in a medical courier environment
- Skilled in MS Office technologies such as Excel and MS Word
- Able to learn and utilize applications and dashboards
- Effective use of time management
- Problem solving, technical aptitude and ability to learn and embrace new concepts
- Self-motivated individual that can work well unsupervised
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.