Distribution Coordinator
Catalent Pharma Solutions
Summary
We have an opportunity for a Distribution Coordinator to join our team supporting clinical supply distribution across a diverse customer portfolio. This role ensures all work is performed in compliance with regulatory requirements, good manufacturing practices, and standard operating procedures. The position involves coordinating shipments, processing orders, and maintaining accuracy in documentation.
Job description
The Role
- Coordinate and dispatch shipments of clinical trial material to clinical sites.
- Process orders and assemble folders generated both on-site and offshore.
- Audit folders for accuracy against customer requests and source documentation.
- Support same day, 24-hour, 48-hour, bulk, sample, and Just-in-Time order requests.
- Ensure 95% completion of work to floor the day before and meet shift processing expectations.
- Verify billing codes for accuracy.
- Identify and resolve distribution issues related to operations, systems, processes, or technology.
- Collaborate with Distribution Project Coordinators to support issue resolution.
- Enter Right First-Time data entries to track and trend downtime codes.
- Understand customer expectations to ensure execution aligns with agreed scope of services.
- Maintain the distribution group mailbox and documentation in compliance with GxP standards.
- Support the distribution execution group to resolve operational and documentation issues.
- Work with Quality, IT, Inventory, and other Supply Chain functions to resolve distribution issues.
- Coordinate with Import/Export and Distribution Project Coordinators for international order processing and documentation.
- Use source documentation such as Distribution Summary and Distribution Master Checklist per Catalent Standards.
- Ensure study drug shipments comply with all applicable SOPs and customer-approved protocols.
- Acknowledge shipment dispatch in IVRS when required.
- Generate shipment documents for requested Clinical Trial Materials.
- Support investigations and resolve customer issues related to distribution.
- Perform other duties as assigned.
The Candidate
Minimum Requirements
- High School diploma required with a minimum of 2+ years of relevant industry or comparable experience.
- Experience with Enterprise Resource Planning systems (JD Edwards preferred).
- Strong project management and customer service skills.
- High attention to detail while managing multiple priorities under tight deadlines.
- Strong computer skills, including Microsoft Office and ability to learn new systems quickly.
- Ability to read, write, and speak clear English.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to coordinate and communicate effectively across internal and external teams.
- Ability to interpret written, oral, diagram, or schedule instructions.
- Strong mathematical and reasoning ability.
Preferred Skills & Background
- Associate’s degree preferred.
- Experience in distribution and cold-chain operations preferred.
- Knowledge and experience in current Good Manufacturing Practices (cGMP) and Food and Drug Administration (FDA) regulations preferred.
- Knowledge of exporting clinical trial materials preferred.
Requirements
- High School diploma required
- Minimum of 2+ years of relevant industry or comparable experience
- Experience with Enterprise Resource Planning systems (JD Edwards preferred)
- Strong project management and customer service skills
- High attention to detail while managing multiple priorities under tight deadlines
- Strong computer skills, including Microsoft Office and ability to learn new systems quickly
- Ability to read, write, and speak clear English
- Excellent written, verbal, and interpersonal communication skills
- Ability to coordinate and communicate effectively across internal and external teams
- Ability to interpret written, oral, diagram, or schedule instructions
- Strong mathematical and reasoning ability
- Associate’s degree preferred
- Experience in distribution and cold-chain operations preferred
- Knowledge and experience in current Good Manufacturing Practices (cGMP) and Food and Drug Administration (FDA) regulations preferred
- Knowledge of exporting clinical trial materials preferred
Benefits
- Medical, Dental & Vision
- Paid Time Off
- Paid Holidays
- Tuition Reimbursement
Company overview
Catalent Pharma Solutions, now known as Catalent, Inc., is a leading global contract development and manufacturing organization (CDMO) headquartered in Tampa, Florida. Founded in 2007 as a spin-off from Cardinal Health's pharmaceutical technologies segment, the company has grown into a major player in the pharmaceutical services industry. Catalent provides comprehensive drug development and manufacturing solutions including drug delivery technologies, formulation development, analytical testing, clinical and commercial manufacturing, clinical packaging, and supply chain services. The company operates over 50 facilities across four continents and has supported more than half of all FDA-approved products over the past decade. With approximately 16,900 employees, Catalent produces over 70 billion doses annually for more than 8,000 products, serving major pharmaceutical companies like Pfizer, Moderna, Novo Nordisk, and Bristol-Myers Squibb. In 2024, the company was acquired by Novo Holdings A/S for $16.5 billion, further strengthening its position in the global pharmaceutical manufacturing landscape.