Distribution Coordinator I

Position Summary

Support the coordination and execution of clinical supply orders, ensuring compliance with internal procedures and customer requirements. Manage documentation, organize shipment materials, and maintain alignment with regulatory and operational standards.

The Role

• Manage shared inbox to triage, prioritize, and respond to order-related requests within defined turnaround expectations.
• Maintain and organize Ready-to-Execute files and documentation to prepare orders for shipment execution.
• Process and coordinate domestic and international clinical supply orders in compliance with customer requirements and internal Standard Operating Procedures.
• Coordinate and dispatch shipments of clinical trial materials to domestic and international sites.
• Support shipment booking activities with carriers such as FedEx and specialty providers.
• Log, document, and route supplier complaints and shipment-related issues using designated systems such as SharePoint.
• Process and coordinate destruction requests in accordance with regulatory and internal requirements.
• Create and maintain labeling worksheets to support accurate and timely shipment execution.
• Perform Master Checklist updates and maintain alignment with customer-approved Distribution Summaries.
• Assemble and audit order documentation for accuracy and compliance.
• Generate shipment documentation for clinical trial materials, ensuring completeness and compliance with customs requirements where applicable.
• Run standard reports to support daily workflow planning and execution.
• Maintain distribution group mailboxes and support shipment scheduling activities.
• Coordinate with internal functions such as Quality, Inventory, IT, and Supply Chain to resolve operational and documentation issues.
• Monitor workflow efficiency and escalate risks to turnaround times or service levels as needed.
• Ensure compliance with applicable Standard Operating Procedures, Good Manufacturing Practice requirements, and distribution protocols.
• Cross-train on warehouse floor operations and maintain DSI scanning system access to perform picking and packing activities as a backup resource.
• Perform additional duties and support special projects as assigned.

The Candidate

Minimum Requirements

• High School Diploma or General Educational Development certificate.
• At least two years of relevant experience in a Good Manufacturing Practice environment.

Preferred Skills & Background

• Associate Degree.
• Experience with JD Edwards or comparable Enterprise Resource Planning systems.
• Background in Distribution and Supply Chain operations.