Distribution Services Admin
PCI Pharma Services
Summary
The primary functions of this position are to process shipment requests from external or internal sources, ensuring that all appropriate paperwork has been completed and given to the warehouse team, and to maintain and process international paperwork associated to clinical distribution sales orders.
Job description
Essential Duties and Responsibilities
- Process shipment requests by correctly entering and verifying all information into the JDE system
- Ensure that all necessary paperwork related to the shipment request has been included with the order sent to the floor for proper pick and pack of the materials.
- Creation of proforma invoices (if applicable) to the shipment.
- Liaise with the IVRS or other external personnel to ensure proper receipt of requests as well as correct information contained in the request to adequately process the shipment.
- Follow-up on delivery confirmation of shipments via the selected courier.
- Downloading and management of temperature monitoring devices.
- Communication between the distribution project manager and the warehouse, when required to solve issues and/or ensure expedited processing of shipments.
- Prepare monthly shipping reports and metrics as requested.
- Set up customer addresses for site shipments.
- Support the Distribution Project Manager or Distribution Services Manager with any project requirements.
- Ensure that all international paperwork related to the shipment request has been included with the order sent to the floor for proper shipment of the material.
- Management of proforma invoice templates.
- Management of the clinical bulk shipment log.
- Schedule pick-up of international shipments with the selected courier.
- Liaise with external personnel to ensure correct information contained on the proforma invoice to adequately process the shipment.
- Liaise with external personnel to obtain authorization for dispatch and confirmation of import permission
- Follow-up on delivery confirmation of international shipments via the selected courier.
- Prepare monthly metrics as requested.
- Assist with the preparation of monthly customer billing and invoicing
- This position may require overtime and/or weekend work.
- Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
- Attendance to work is an essential function of this position
- Performs other duties as assigned by Manager/Supervisor.
Qualifications
Required:
- Associate's Degree in a related field and/or 1-3 years related experience and/or training.
- Basic Mathematical Skills
- Basic Computer Skills: Ability to perform basic computer tasks and has the ability to operate common computer programs.
- Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers.
- Intermediate Reasoning: Ability to apply common sense understanding to carry out instructions that may be furnished in written, oral, or diagram form. Ability to deal with problems that involve several concrete variables in standardized situations.
Preferred:
- Ability to follow instructions and respond to management direction.
- Ability to identify and resolve problems in a timely manner.
- Ability to exhibit sound and accurate judgment.
- Ability to demonstrate attention to detail.
Requirements
- Associate's Degree in a related field and/or 1-3 years related experience and/or training.
- Basic Mathematical Skills
- Basic Computer Skills: Ability to perform basic computer tasks and has the ability to operate common computer programs.
- Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers.
- Intermediate Reasoning: Ability to apply common sense understanding to carry out instructions that may be furnished in written, oral, or diagram form. Ability to deal with problems that involve several concrete variables in standardized situations.
- Ability to follow instructions and respond to management direction.
- Ability to identify and resolve problems in a timely manner.
- Ability to exhibit sound and accurate judgment.
- Ability to demonstrate attention to detail.
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- 401(k)
- Annual performance bonus
Company overview
PCI Pharma Services is a global contract development and manufacturing organization (CDMO) that provides comprehensive pharmaceutical supply chain solutions to pharmaceutical and biopharmaceutical companies worldwide. Founded in 1991 and headquartered in Philadelphia, Pennsylvania, the company has established itself as a trusted partner in the healthcare industry, offering integrated services that span the entire drug development lifecycle. PCI specializes in drug development support, clinical trial supply management, contract drug manufacturing, sterile and non-sterile drug product packaging, and global pharmaceutical logistics. With a global footprint encompassing 30 GMP-compliant facilities across multiple continents, the company serves as a strategic partner that follows the molecule from early development through commercial launch. PCI's expertise enables clients to accelerate time-to-market while ensuring regulatory compliance and quality standards. The company's comprehensive service portfolio includes analytical services, formulation development, commercial manufacturing, packaging, supply chain management, and distribution, making it a one-stop solution for pharmaceutical companies seeking to outsource their development and manufacturing needs.