DLO Phlebotomy Service Rep I
Quest Diagnostics
Summary
Required Knowledge: Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
Job description
Essential Functions
- Report to work on time and prepared for each scheduled shift
- Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
- Maintain a positive, professional, and supportive attitude throughout the workday
- Work collaboratively as a team member and contribute to a respectful, productive work environment
Responsibilities
- Collect blood and urine specimens using approved techniques and equipment
- Accession patient and test information accurately into the Care 360 system
- Process and prepare all types of specimens for testing
- Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
- Communicate clearly, courteously, and professionally with internal teams, patients, and external customers
Qualifications
Required Knowledge: Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
Required Experience:
- Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
- Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
- Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
- Proficiency in basic computer use, including keyboarding and data entry
Special Requirements:
- Flexibility with your schedule — you may occasionally need to start early or stay late to meet patient or client needs
- Willingness to travel or work at different locations if business needs change
- Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
- Comfortable sitting or standing for extended periods of time
- Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail
- Comfortable using a computer and phone regularly
- Good hand coordination and steady movements
- Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling
Requirements
- Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes
- Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
- Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
- Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
- Proficiency in basic computer use, including keyboarding and data entry
- Flexibility with schedule
- Willingness to travel or work at different locations
- Ability to lift and carry up to 40 lbs occasionally
- Comfortable sitting or standing for extended periods
- Ability to perform hands-on, repetitive tasks with attention to detail
- Comfortable using a computer and phone regularly
- Good hand coordination and steady movements
- Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.