Document Management Specialist / Remote
Amerita
Summary
This role will be responsible for managing the main fax server, electronic prescription queue, and ensuring the accurate setup of patient profiles, creation of new drug orders, and processing refill prescriptions.
Job description
Overview
This role will be responsible for managing the main fax server, electronic prescription queue, and ensuring the accurate setup of patient profiles, creation of new drug orders, and processing refill prescriptions.
Schedule: Monday - Friday 9:30 am - 6:30 pm CST
Responsibilities
- Monitors and manages incoming patient and prescription-related communication channels, including the main fax server and electronic prescription queue.
- Prioritizes and triages incoming communication based on urgency and relevance, ensuring timely processing and response.
- Creates and maintains accurate patient profiles in CPR+, including demographic information, medication history and lab information.
- Verifies patient information and ensures compliance with privacy regulations when setting up new profiles.
- Receives and processes new drug orders from referral sources, ensuring accuracy and completeness of prescription information.
- Verifies prescription details, including medication name, dosage, and instructions, and enters orders into CPR+.
- Communicates effectively with pharmacy staff, healthcare providers, and patients to address any questions or concerns related to incoming prescriptions or patient profiles.
- Collaborates with Document Management Supervisor to ensure seamless coordination of prescription processing and patient care.
Qualifications
- High School Diploma or GED or licensed/registered pharmacy technician or previous experience in Pharmacy
- 1+ years pharmacy experience
- Pharmacy or healthcare-related knowledge
- Knowledge of pharmacy terminology including sig codes, and Roman numbers, brand/generic names of medication
- Basic math and analytical skills
- Intermediate typing/keyboard skills
Requirements
- High School Diploma or GED or licensed/registered pharmacy technician or previous experience in Pharmacy
- 1+ years pharmacy experience
- Pharmacy or healthcare-related knowledge
- Knowledge of pharmacy terminology including sig codes, and Roman numbers, brand/generic names of medication
- Basic math and analytical skills
- Intermediate typing/keyboard skills
Benefits
- Health, Dental & Vision Insurance
- Life Insurance
- Short & Long-Term Disability
- Flexible Schedules
- Paid Time Off
- Tuition Reimbursement
- Employee Discount Program
- DailyPay
- 401(k)
- Pet Insurance
Company overview
Amerita is a leading specialty infusion company that provides comprehensive infusion therapy services for patients with acute and chronic health conditions across the United States. Founded in 2006 and headquartered in Greenwood Village, Colorado, Amerita operates 34 pharmacy locations nationwide, offering personalized clinical care through home infusion services, dedicated infusion suites, and ambulatory infusion centers. The company specializes in complex therapies including IV antibiotics, immunoglobulin therapy, chronic inflammatory condition treatments, specialty medications, nutrition support, clotting factor replacements, and inotrope therapy. Amerita employs a multidisciplinary team of pharmacists, certified pharmacy technicians, registered infusion nurses, and clinical professionals who deliver medication and required supplies as prescribed by physicians. With a mission to provide exceptional specialty healthcare services, Amerita focuses on improving patient lives through coordinated pharmacy and nursing coverage, ensuring treatment is administered at the optimal site of care whether in patients' homes or clinical settings. The company holds multiple accreditations including ACHC, PCAB, and URAC Specialty Pharmacy accreditation, demonstrating its commitment to quality standards and patient safety.