Driver/Support Staff

Overview

The ACCS Driver promotes the full integration and functioning of Persons Served (PS) needed to live successfully in the community. The ACCS Driver/Support Staff supports community access for PS by driving their own or company-owned or leased vehicles, transporting and accompanying PS to, from and during community appointments as directed by Integrated Team staff.

Responsibilities

• Transport and accompany PS to community appointments.
• Attend appointments with PS to access, maintain and manage changes to entitlements, benefits, and medications.
• Provide transportation to other community outings as directed by Team Leader.
• Promote the safety of all PS during transportation.
• Arrange routine vehicle maintenance.
• Comply with company vehicle procedures.
• Develop and maintain service-oriented and professional relationships with community resources and other service providers.
• Monitor PS status, reports concerns or incidents to supervisor.
• Pick up and drop off deliveries of program materials and supplies, as assigned.
• Participate as member of intervention team for assigned PS.
• Perform skills teaching and help PS learn about community resources and obtaining resources.
• Provide PS with support and supervision, as needed.
• Attend medical, psychiatric and other appointments with PS, as needed.
• Adhere to Medication Administration Program (MAP) policies and procedures.
• Provide crisis intervention to PS, as needed.
• Use trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches in the work with PS.
• Help PS with self-management of symptoms through Safety Plans, and medication administration program services and education, as needed.
• Promote engagement, safe housing, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS.
• Provide thorough and thoughtful documentation of PS needs and services.
• Help with orientation of new staff and PS to the ACCS service.
• Attend trainings, as assigned.
• Perform other related duties, as assigned.

Knowledge and Skills

• Strong commitment to the right and ability of people served by ACCS to live, work, have meaningful relationships and receive the clinical treatment, resources and supports needed to thrive in their community of choice.
• Skill in helping people integrate into the community through use of natural supports and basic community resources.
• Knowledge of PS engagement strategies.
• Ability to form supportive, trusting relationships with PS and families/other supports of the PS.
• Sensitivity to the cultural, religious, ethnic, disability, and gender issues of PS.
• Knowledge of recovery-oriented, person-centered and strengths-based values and principles.
• Knowledge of trauma-informed and culturally competent services.
• Knowledge of human, legal, and civil rights of PS.
• Ability to make independent judgments and decisions.
• Ability to work in a professional and confidential capacity.
• Skills and competence to provide interventions for effective Treatment Plan interventions.
• Ability to work independently and as part of a team to effectively and efficiently address the needs of PS as outlined in the Treatment Plan.
• Knowledge of personal computer applications and equipment.
• Knowledge of documentation standards and requirements.

Qualifications

• High School diploma or equivalent required.
• Bachelor's degree in human services field is preferred.
• One to two years related experience working with people with psychiatric disability and/or co-occurring disorders preferred.
• Must have access to an operational and insured vehicle and be willing to use it to transport PS.
• Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.
• Driving is a requirement for this position using either a Vinfen van or a personal vehicle.
• Must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks.
• A valid driver's license must be presented at the time of employment.
• Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.
• Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position.
• Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
• Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
• Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
• Ability to assist PS with tasks of daily living.
• Ability to remain in a stationary position 50% of the time as needed.
• Ability to bend, reach, file, sit, stand, and move around the facility.
• Ability to speak, hear, and communicate with PS, staff, and external representatives.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• CPR required within first two weeks of hire.
• First Aid required within two weeks of hire.
• MAP required within 150 days of hire.