Dual License Massage Therapist/Esthetician
OneSpaWorld
Summary
The Dual-Licensed Massage Therapist / Esthetician provides and maintains the highest standards of massage therapy and skin therapy, along with home care recommendations. You will deliver excellent guest care and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.
Job description
Job Summary
The Dual-Licensed Massage Therapist / Esthetician provides and maintains the highest standards of massage therapy and skin therapy, along with home care recommendations. You will deliver excellent guest care and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.
Responsibilities and Duties
- Provide guests with thorough, knowledgeable massage and esthetics treatments, adhering to company protocols.
- Meet established revenue and guest retention goals.
- Give each guest a detailed home care prescription plan after every service.
- Demonstrate full knowledge of all services and products, and educate guests about them.
- Actively promote spa treatments, retail products, packages, and seasonal promotions.
- Set up treatment rooms to standard, perform prep work, clean, and restock per spa standards.
- Uphold universal health care protocols and sanitation and sterilization standards as required by state/city law and spa policies.
- Attend scheduled departmental meetings, trainings, and workshops.
- Provide services within the scope of practice defined by state, city, and local law.
Qualifications and Skills
Required
- Active, valid licenses in BOTH massage therapy AND esthetics. Candidates holding only one license will not be considered.
- Massage training from an accredited/approved massage school.
- Skin care and waxing training from an accredited/approved school.
- Availability to work varying shifts, including nights, weekends, and holidays, as scheduled by the Spa Director with prior notice.
Preferred
- 12 to 18 months of experience in a high-end resort or urban day spa.
Technical Knowledge
- Thorough understanding of body anatomy and the effects of the techniques used, to identify contraindications and recommend the most beneficial services for each guest.
- Excellent verbal and written communication skills.
- Computer literate.
- Commitment to providing the highest quality massage and skin therapy.
Behavioral Competencies
- Cooperative, positive attitude with sound judgment.
- Professional and sensitive in interactions with guests and co-workers.
- Respect, sensitivity, and concern for guests' needs, with a pleasant manner.
- Collaboration: builds relationships across individuals, teams, and departments to help achieve business goals.
Requirements
- Active, valid licenses in BOTH massage therapy AND esthetics
- Massage training from an accredited/approved massage school
- Skin care and waxing training from an accredited/approved school
- Availability to work varying shifts, including nights, weekends, and holidays
- Thorough understanding of body anatomy and the effects of the techniques used
- Excellent verbal and written communication skills
- Computer literate
- Commitment to providing the highest quality massage and skin therapy
- Cooperative, positive attitude with sound judgment
- Professional and sensitive in interactions with guests and co-workers
- Respect, sensitivity, and concern for guests' needs, with a pleasant manner
- Collaboration: builds relationships across individuals, teams, and departments
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Paid time away from work
- Employee spa service discounts
- Retail discounts
- Friends & family program
Company overview
OneSpaWorld is a leading provider of health, wellness, and fitness services primarily operating within the cruise ship industry. The company specializes in delivering comprehensive spa, wellness, and fitness experiences to passengers aboard cruise vessels worldwide. OneSpaWorld operates as a concessionaire, managing and staffing spa facilities on numerous cruise lines, offering a wide range of services including massages, beauty treatments, fitness classes, and wellness consultations. Their business model focuses on creating premium wellness experiences tailored to the unique environment of cruise travel, combining relaxation, beauty, and health services. The company has established partnerships with major cruise operators, positioning itself as a key service provider in the maritime leisure industry. OneSpaWorld's operations extend beyond traditional spa services to include retail sales of wellness products, fitness equipment management, and specialized wellness programming designed for the cruise passenger demographic. Their expertise lies in adapting wellness services to the specific requirements of maritime environments while maintaining high standards of quality and customer satisfaction.