Summary

The eCommerce Project Manager reports to the Web Experience Lead within Abbott Nutrition's Internal Agency, Creative + Digital Services (CDS). The Project Manager is responsible for the planning, coordination, and execution of eCommerce content programs that engage target audiences, in support of Abbott Nutrition's Pediatric and Adult business objectives. This role serves as liaison between Brand and Internal agency, focusing on developing and executing best-in-class eCommerce strategies. This role requires a blend of client relationship management, eCommerce expertise, and meticulous project coordination, ensuring seamless collaboration and high-quality delivery of eCommerce content.

Job description

The Opportunity

The eCommerce Project Manager reports to the Web Experience Lead within Abbott Nutrition's Internal Agency, Creative + Digital Services (CDS). The Project Manager is responsible for the planning, coordination, and execution of eCommerce content programs that engage target audiences, in support of Abbott Nutrition's Pediatric and Adult business objectives. This role serves as liaison between Brand and Internal agency, focusing on developing and executing best-in-class eCommerce strategies. This role requires a blend of client relationship management, eCommerce expertise, and meticulous project coordination, ensuring seamless collaboration and high-quality delivery of eCommerce content.

What You'll Work On

Brand Partner Management

Own integrated eCommerce project timelines, including scoping, timelines, risk management, and delivery excellence.
Support development of integrated programs aligned with brand strategy, timing, and budget.
Lead project intake, scoping, prioritization, and resource allocation processes for eCommerce content initiatives.
Oversee day-to-day activities to ensure timely and high-quality program delivery.

Program & Project Management

Organize and lead brand/agency status meetings; provide detailed recaps and action items.
Administer and enforce RACI (Responsible, Accountable, Consulted, Informed) frameworks for agency and brand teams.
Coordinate agency sub-tasks and integrate communications across stakeholders.
Ensure all programs meet brand, medical, regulatory, legal, and quality standards.
Support development of planning calendars and marketing programs across eCommerce channels.
Communicate effectively with brand teams and agency partners throughout project lifecycles.

Required Qualifications

Bachelor's degree in Business, Marketing, Communications, or related field.
3+ years of experience in an agency setting in client services or project management.
Excellent communication, presentation, and interpersonal skills, with the ability to synthesize complex information and provide clear recommendations.
Demonstrated ability to lead teams, remove roadblocks, and navigate a matrixed organization while managing multiple concurrent projects.
High attention to detail and organizational excellence.
Strong problem-solving mindset, positive attitude, and the ability to thrive in a fast-paced environment with evolving priorities.

Requirements

Bachelor's degree in Business, Marketing, Communications, or related field
3+ years of experience in an agency setting in client services or project management
Excellent communication, presentation, and interpersonal skills
Ability to synthesize complex information and provide clear recommendations
Demonstrated ability to lead teams and remove roadblocks
Ability to navigate a matrixed organization while managing multiple concurrent projects
High attention to detail and organizational excellence
Strong problem-solving mindset and positive attitude
Ability to thrive in a fast-paced environment with evolving priorities

Benefits

Medical coverage
Retirement savings plan
Tuition reimbursement
Student debt program
Education benefit
Career development

Company overview

Abbott Laboratories is a global healthcare technology leader founded in 1888 and headquartered in Chicago, Illinois. As an international medtech and pharmaceutical company, Abbott operates in approximately 160 countries worldwide with a workforce of over 115,000 employees. The company is organized into four major business segments: Medical Devices (48% of revenue), Diagnostics (20%), Nutritional Products (19%), and Established Pharmaceutical Products (12%). Abbott's medical devices portfolio includes revolutionary technologies such as the FreeStyle Libre continuous glucose monitoring system for diabetes management, cardiovascular devices like the MitraClip and TriClip for heart valve repair, and neuromodulation systems for chronic pain management. The company's diagnostics division pioneered breakthrough tests including the first licensed HIV blood test in 1985. With a rich history spanning over 135 years, Abbott has consistently been recognized as one of Fortune's World's Most Admired Companies since 1984 and continues to drive innovation in healthcare technology to help people live healthier, fuller lives.