Employment Specialist
Centerstone
Summary
Provides vocational training and guidance at a client's place of employment. Works with employers and participates in the development of employment attributes and skills. Provides outstanding internal and external customer service, and maintenance of appropriate documentation.
Job description
Summary of Position
Provides vocational training and guidance at a client's place of employment. Works with employers and participates in the development of employment attributes and skills. Provides outstanding internal and external customer service, and maintenance of appropriate documentation.
Essential Duties & Responsibilities
- Provides personal care/physical assistance as needed, as well as on the job training of assigned clients.
- Takes initiative to prevent and resolve problems and offers recommendations for improving services and transforming Centerstone into an organization that embraces excellent customer experience.
- Assists service recipient in developing an individualized vocational plan, must be person centered, family centered, and service centered. Monitors service recipient progress in treatment and participates in treatment plan reviews as assigned. Updates treatment plans as appropriate. Submits treatment plans at all stages for medical review, if applicable.
- Completes all required documentation using clinically appropriate terminology and clinically relevant information and applicable standards. Demonstrates utilization and incorporation of audit feedback when completing documentation.
- Provides community education as assigned.
Knowledge, Skills & Abilities
- Effectively communicate via written, verbal, in person and virtual methods.
- Excellent skills in customer service techniques.
- Skill in computer programs and the ability to navigate various web sites for job opportunities.
- Skill in establishing and maintaining interpersonal relationships with clients, staff and job site Manager.
- Skill in problem-solving and conflict resolution.
Qualifications
High School diploma or GED required. Up to three years of experience preferred. DSP must be obtained within 90 days of hire, Medication Authorization within 6 months of hire, ACRE training must be obtained within 1 year of employment.
Requirements
- High School diploma or GED required
- Up to three years of experience preferred
- DSP certification within 90 days of hire
- Medication Authorization within 6 months of hire
- ACRE training within 1 year of employment
- Excellent customer service skills
- Skill in computer programs and web navigation
- Skill in establishing and maintaining interpersonal relationships
- Skill in problem-solving and conflict resolution
- Effective written, verbal, in-person and virtual communication
Benefits
- Medical, Dental & Vision
- Flexible Spending Account
- Health Savings Account
- 403(b) Matching
- Paid Time Off
- Paid Holidays
- AD&D Insurance
- Life Insurance
- Long Term Disability
- Employee Resource Groups
- Continuing Education
- Employee Assistance Program
Company overview
Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.