End-to-End (E2E) Distribution Excellence Quality & Compliance (Q&C) Lead
Johnson & Johnson Innovative Medicine
Summary
The End-to-End (E2E) Distribution Excellence Quality & Compliance (Q&C) Lead supports the identification, development and execution of end-to-end quality and compliance programs at the major MedTech distribution hubs. This role drives priorities from strategy through implementation by partnering closely with Distribution Hubs, Supply Chain, IT, Finance, Commercial, Transportation, and other collaborators to align work, remove barriers, and deliver distribution excellence outcomes.
Job description
Responsibilities
- Lead and implement improvement initiatives and programs that improve quality, compliance, operations, cost, service, and supply continuity, with clear achievements, owners, and performance measures.
- Support a structured governance to advance program execution, support portfolio reviews, prioritize risks, resolve issues, and enable timely leadership decisions.
- Develop or support cases for improvement initiatives; track delivery progress, lead risks and dependencies, and ensure completion within defined scope, timing, budget, and quality expectations.
- Support cross-site/functional collaborator alignment to accelerate delivery, remove barriers, resolve execution gaps.
- Own resolution management for events that may impact site operations, market supply, customer service, product availability, quality, or compliance.
- Lead or support deployment and implementation of selected quality programs.
- Analyze end-to-end performance to recommend and implement improvement initiatives.
- Design, develop, deliver and sustain data-driven process improvements, digital tools, automated solutions, reports, and dashboards.
- Provide analytics and insights to support recommendations, cases, and execution plans.
- Support internal and external audits as needed.
Qualifications
- Bachelor's or equivalent degree in Engineering, Supply Chain, Operations, Information Technology, Data Science, or a related technical field.
- Minimum 4 years of experience in Quality, Engineering, or Compliance within a regulated industry (e.g., medical devices, pharmaceuticals, healthcare).
- Working knowledge of quality management systems and applicable regulatory standards, including FDA 21 CFR Part 820, ISO 13485, and related global requirements.
- Strong communication, collaboration, decision-making, analytical thinking, problem-solving, prioritization, and collaborator management and alignment and influencing skills.
- Cross-functional team leadership.
- Ability to work independently with minimal supervision.
- Proficiency with Microsoft Office tools required.
- Proficiency (oral & written) in the English language is required.
- 20% Domestic Travel percentage is required.
Preferred
- Experience developing data visualization and reporting tools (e.g., Power BI, Tableau).
- Lean, six sigma and process excellence tools/methodologies.
- Experience with ERP systems (e.g., SAP, JDE), warehouse management systems, Minitab, Microsoft Project, or quality management platforms.
Requirements
- Bachelor's or equivalent degree in Engineering, Supply Chain, Operations, Information Technology, Data Science, or a related technical field
- Minimum 4 years of experience in Quality, Engineering, or Compliance within a regulated industry
- Working knowledge of quality management systems and applicable regulatory standards, including FDA 21 CFR Part 820, ISO 13485
- Strong communication, collaboration, decision-making, analytical thinking, problem-solving, prioritization, and influencing skills
- Cross-functional team leadership
- Ability to work independently with minimal supervision
- Proficiency with Microsoft Office tools
- Proficiency (oral & written) in the English language
- 20% Domestic Travel
Benefits
- Immigration sponsorship
- Relocation support
Company overview
Johnson & Johnson Innovative Medicine is the pharmaceutical division of Johnson & Johnson, leading the way in medical innovation with a relentless focus on bringing transformational treatments to patients worldwide. The company applies rigorous science and compassion to address the most complex diseases of our time, developing groundbreaking medicines across key therapeutic areas including oncology, immunology, neuroscience, and cardiopulmonary medicine. With deep expertise and global reach, Johnson & Johnson Innovative Medicine reimagines how devastating diseases are treated and cured, delivering hope and better care for millions of patients and their families. The organization pioneers the path from laboratory research to clinical application, championing patients every step of the way while maintaining an unwavering commitment to scientific excellence and patient-centered innovation.