Endoscopy Account Manager-Spokane, WA
Olympus Corporation of the Americas
Summary
The Endoscopy Account Manager (EAM) is responsible for selling all products relating to the Gastrointestinal (GI) Care call points within their designated geographical territory. The EAM is responsible for developing and implementing a local business plan which follows the direction of Medical Business goals and directives to achieve maximum product sales and profitability. The EAM also collaborates with field support personnel and sales colleagues to coordinate activities of field support personnel to best serve the customer and drive the business focus for the company.
Job description
Job Duties
- Meet or exceed sales objectives within a designated territory.
- Identify and pursue the capital, disposable, and repair service business at the account level by making routine calls and visits to existing customers or to new customers.
- Implement sales strategy for all product groups within the Endoscopy division by determining key decision-makers and devising plans to establish Olympus product use in individual major and key accounts.
- Understand and utilize group contracts whenever possible assuring appropriate compliance.
- Establish, develop or maintain field contact with key customers, clinicians and researchers, and other decision makers in assigned accounts including travel to customer facilities and onsite support.
- Develop and maintain effective knowledge of the overall GI business in the evolving healthcare marketplace.
- Provide necessary and appropriate after-sale service to accounts utilizing each opportunity to discover and pursue additional business.
- Provide input to Service and Marketing organizations and others as requested regarding sales forecasts, competitive activity, group contracted business, and other requested field information.
- Develop and maintain accurate customer information records of key personnel product usage and developing opportunities via CRM system.
- Maintain Olympus owned assets securely and provide proper care and maintenance of Olympus demo and sample equipment and accessories.
- Performs other related duties as required.
Job Qualifications
Required: Minimum of 3 years of sales marketing or clinical experience preferably in healthcare gastroenterology or endoscopic field including at least 1 year of sales experience in healthcare preferably in capital equipment. Proven track record of success. Proficient in developing and following quarterly and annual business plans. Strong closing skills. Works well in teams. Has experience with and is comfortable with CRM software (Salesforce). Must possess basic computer skills (MS Office) and strong communication (verbal & written) interpersonal and organizational skills. Must possess a high degree of initiative and creativity and the ability to meet deadlines and work with minimal supervision. Must have a valid driver's license. Must adhere to all customer and vendor credentialing requirements.
Preferred: Bachelors Degree strongly preferred or equivalent combination of education and experience required. Clinical or medical device selling/marketing experience strongly desired. A specialized knowledge of human anatomy/physiology and related diseases of the body where Olympus products might be utilized is preferred.
Requirements
- Minimum of 3 years of sales, marketing, or clinical experience
- At least 1 year of sales experience in healthcare, preferably capital equipment
- Proven track record of success
- Proficient in developing and following quarterly and annual business plans
- Strong closing skills
- Works well in teams
- Experience with CRM software (Salesforce)
- Basic computer skills (MS Office)
- Strong communication (verbal & written), interpersonal, and organizational skills
- High degree of initiative and creativity
- Ability to meet deadlines and work with minimal supervision
- Valid driver's license
- Adhere to customer and vendor credentialing requirements
- Bachelors Degree strongly preferred or equivalent combination of education and experience
- Clinical or medical device selling/marketing experience strongly desired
- Specialized knowledge of human anatomy/physiology and related diseases preferred
Benefits
- Competitive salaries
- Annual bonus
- 401(k) with company match
- Medical, Dental & Vision
- Employee Assistance Program
- Wellbeing Programs
- Paid Vacation and Sick Time
- Paid Parental Leave
- Adoption Assistance
- 12 Paid Holidays
- On-Site Child Daycare
- Café
- Fitness Center
- Paid volunteering
- Charitable donation match
- Employee Resource Groups
- Training Resources
- Learning & Development Programs
- Paid Educational Assistance
Company overview
Olympus Corporation of the Americas is a leading global medical technology company and a wholly owned subsidiary of Olympus Corporation, headquartered in Center Valley, Pennsylvania. As a pioneer in the medical device industry, Olympus specializes in developing and manufacturing advanced endoscopic solutions, minimally invasive surgical equipment, and diagnostic imaging systems. The company holds approximately 70% of the global endoscope market, with a comprehensive portfolio that includes gastrointestinal endoscopes, laparoscopes, bronchoscopes, urological devices, and video imaging platforms. With over 5,200 employees across North and South America, Olympus focuses on creating innovative medical technologies that enable early detection, diagnosis, and minimally invasive treatment of diseases. The company's products are used across multiple medical specialties including gastroenterology, pulmonology, urology, and general surgery, helping healthcare professionals improve clinical outcomes while reducing procedural costs. Olympus continues to invest heavily in research and development, digital healthcare solutions, and AI-powered diagnostic tools to maintain its leadership position in the medical technology sector.