Summary

The Supervisor Environmental Services (EVS) functions under the direction of the Manager/Director of the Environmental Services Department. This individual is responsible for planning, organizing, scheduling and supervising department activities carried out on each shift to ensure the facilities appearance creates a great first impression by maintaining compliance with regulatory, System and department policies. This individual will continuously make rounds of the campus to determine special assignments and/or project work needs, to ensure all employees are completing all daily work assignments positively impacting infection prevention protocols. In addition, this leader is responsible for staff evaluations, interviewing, training, developing and corrective actions.

Job description

Job Summary

The Supervisor Environmental Services (EVS) functions under the direction of the Manager/Director of the Environmental Services Department. This individual is responsible for planning, organizing, scheduling and supervising department activities carried out on each shift to ensure the facilities appearance creates a great first impression by maintaining compliance with regulatory, System and department policies. This individual will continuously make rounds of the campus to determine special assignments and/or project work needs, to ensure all employees are completing all daily work assignments positively impacting infection prevention protocols. In addition, this leader is responsible for staff evaluations, interviewing, training, developing and corrective actions.

Core Responsibilities and Essential Functions

Leadership

Provides strong support and effective leadership by coordinating and integrating services within department, with other departments and with the hospitals primary function.
Meets departmental and facility goals.
Provides on going feedback to team members. To include but not limited to: reward, recognition counseling and coaching.
Completes midyear and annual evaluations of team members.
Conducts huddles and/or team meetings.
Completes all tasks assigned by manager and working alongside with EVS technicians.
Performs team member competencies.
Performs other duties as assigned.

Quality & Safety

Plans, schedule, oversee and continuously monitor quality and quantity of the daily assignments and activity of team, and redirecting as required.
Inspects, corrects, coach and provide one-on-one competency, development and training of staff.
Maintain Wellstar Health System standards.
Supports department PI projects and participates in multi-disciplinary inter-departmental PI projects and activities.

Customer Service

Practices and ensures the consistent use of AIDET scripting.
Understand and support all patient and internal/external customer satisfaction measuring tools.
Use appropriate interpersonal skills to effectively perform Service Recovery.

Financial Stewardship

Responsible for effective and efficient use and disposal of supplies and equipment.
Follow all regulatory requirements for proper waste transporting and disposal.
Ensures proper use and care of equipment.

Requirements

High School Diploma / GED required
Associate degree in related field preferred
CHEST certification preferred
Minimum 1 year experience as lead or coordinator role in housekeeping/environmental services in Healthcare, Hospitality or Class A Commercial field
In lieu of lead or coordinator experience, 2 years of staff level housekeeping/environmental services experience will be considered
Ability to train, lead, motivate and supervise personnel
Ability to communicate both written and oral with a diverse employee group and all levels of management
Ability to demonstrate compliance with Wellstar/Department policies and procedures and regulatory requirements
Ability to train employees on all cleaning equipment
Computer skills including Microsoft Office (Outlook, Word & Excel)
Ability to understand or experience with handling and monitoring material safety compliance/hazardous materials
Understand OSHA compliance in a healthcare/commercial field
Able to use and teach proper customer service scripting
Ordering supplies and linen to par levels
Familiar with floor cleaning and maintenance equipment
Proficient on cleaning all clinical settings

Company overview

Wellstar Health System is one of Georgia's largest and most comprehensive integrated healthcare systems, founded in 1993 and headquartered in Marietta, Georgia. As a non-profit health system, Wellstar operates with a mission to enhance the health and well-being of every person it serves through its PeopleCare approach. The system employs approximately 29,469 to 33,000 team members across multiple hospitals, health parks, medical offices, outpatient centers, pediatric centers, nursing facilities, and hospice and home care services. Wellstar is nationally recognized for operating Georgia's largest integrated trauma network and features the second-largest Emergency Department in the United States. The organization provides more than $1 billion annually in charity care and community programs, demonstrating its commitment to community health. Wellstar has earned numerous accolades including recognition on Fortune's 100 Best Companies to Work For, Best Workplaces in Health Care, and PEOPLE Companies that Care lists. The system embraces innovation through its venture firm Catalyst by Wellstar, which nurtures early-stage healthcare companies, and maintains academic partnerships with institutions like the Medical College of Georgia for caregiver training. With specialties spanning cardiovascular care, oncology, women's health, pediatrics, musculoskeletal services, and numerous other medical disciplines, Wellstar delivers comprehensive healthcare across all stages of life.