Epic Beaker Analyst II
Quest Diagnostics
Summary
The Epic Beaker Analyst II leads the design, configuration, and optimization of Epic Beaker workflows within and across specialty areas to enable reliable, efficient laboratory operations and revenue cycle performance. This role applies deep understanding of laboratory science, data integration, and order-to-cash processes to create scalable and compliant solutions.
Job description
The Beaker Analyst II collaborates with laboratory leadership, technology, and cross-application Epic teams to ensure that all Beaker configurations support laboratory excellence, operational efficiency, and end-user experience. This role also contributes to standardization efforts, governance models, and mentoring of other analysts.
Responsibilities
- Lead design and configuration of Beaker CP/AP workflows, instrument interfaces, and middleware integrations.
- Architect and validate cross-specialty templates (Chemistry, Hematology, Microbiology, Molecular, AP).
- Partner with enterprise architecture and revenue-cycle teams to strengthen the digital chain from order capture through results, coding, and billing.
- Manage validation protocols, regression testing, and change-control documentation.
- Mentor analysts, establishing configuration standards and reusable components.
- Monitor operational KPIs (TAT, error rate, billing success) and implement system enhancements to improve experience and efficiency.
Qualifications
Required Work Experience:
- 5 + years of Epic Beaker configuration experience with measurable improvements in laboratory performance.
- Mastery of specimen routing, result rules, and billing interface logic.
- Proven ability to lead multi-disciplinary build teams.
- Deep understanding of regulatory and data-integrity standards in a lab setting.
Preferred Work Experience:
- Experience integrating Beaker with automation systems or reference-lab networks.
- Familiarity with Lean Six Sigma or continuous-improvement methodologies.
Education:
- Bachelor’s Degree in computer science, medical technology or related field or equivalent work experience (Required)
Certification:
- Active Epic Beaker CP or AP certification (Required)
Preferred:
- Additional relevant Epic certifications
- Project-management or process-improvement credential (PMP, Green Belt etc)
Travel Required:
- Travel 25% - roughly one week a month
Requirements
- 5+ years of Epic Beaker configuration experience
- Mastery of specimen routing, result rules, and billing interface logic
- Proven ability to lead multi-disciplinary build teams
- Deep understanding of regulatory and data-integrity standards in a lab setting
- Bachelor’s Degree in computer science, medical technology or related field or equivalent work experience
- Active Epic Beaker CP or AP certification
Benefits
- Medical, Dental & Vision
- Well-being programs
- Health assessment program
- Mental health program
- Vacation & Flex Time
- 6 Holidays plus 1 MyDay
- Financial coaching
- 401(k) with company match
- Roth IRA
- Employee stock purchase plan
- Life insurance
- Disability insurance
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance
Company overview
Quest Diagnostics is a leading provider of diagnostic information services, operating one of the largest clinical laboratory networks in the United States. Founded in 1967 and headquartered in Secaucus, New Jersey, the company offers a comprehensive range of diagnostic testing services including routine blood tests, genetic testing, molecular diagnostics, and anatomic pathology. Quest serves approximately one-third of American adults and physicians annually through its network of approximately 2,250 patient service centers and extensive outreach operations. The company processes over 500,000 test requests daily, providing critical data that helps healthcare providers make informed decisions about patient care. Quest Diagnostics has been at the forefront of diagnostic innovation, developing advanced testing capabilities for cancer, cardiovascular disease, infectious diseases, and neurological disorders. The company plays a vital role in public health through its participation in disease surveillance and population health management initiatives.