Executive Director, Enterprise & People Communications

Enterprise Narrative & Messaging Strategy

• Serve as the chief architect of BMS's internal enterprise narrative, defining the strategic story told to colleagues about the company's vision, direction, purpose, and values
• Translate complex business strategies, organizational changes, and leadership priorities into compelling, clear, and consistent messages for all colleague audiences
• Establish a cohesive and integrated enterprise messaging framework that supports organizational alignment and drives colleagues understanding and engagement

Colleague Communications

• Lead the strategy, planning, and execution of all enterprise-wide internal communications, ensuring messaging is timely, relevant, and impactful across all channels and platforms
• Oversee development of communications that reach colleagues at all levels of the organization, including executive communications on behalf of the Chief People Officer and other senior leaders
• Drive continuous improvement of internal communications channels, tools, and platforms to enhance colleague experience and information accessibility

Culture Initiatives

• Champion and lead enterprise-wide culture programs and initiatives that reinforce BMS's values, foster inclusion, and deepen colleague connection to the company's mission
• Partner with People leadership to develop and communicate culture strategies that support organizational transformation and employee engagement
• Measure and assess the effectiveness of culture communications and initiatives, using data and colleague insights to inform future strategies

Reputation Management & Narrative Integration

• Work closely with cross-functional partners to ensure that enterprise reputation measures, indicators, and insights are fully understood and reflected in the overall narrative delivered to colleagues
• Serve as the internal steward of BMS's reputation story, translating external reputation data, brand perception, and stakeholder sentiment into meaningful, relevant messaging
• Ensure that internal communications strategies are continuously informed by and aligned with BMS's broader reputation management efforts
• Monitor and assess shifts in enterprise reputation, proactively adjusting internal narratives as needed
• Help foster a culture of reputation awareness among colleagues

Strategic Enterprise Initiatives

• Lead communications strategy and execution for high-profile, enterprise-wide strategic programs (e.g., Brain Health initiatives, FIFA partnerships)
• Serve as a trusted communications advisor for cross-functional business initiatives, ensuring strategic alignment and cohesive colleague experiences
• Develop thought leadership and storytelling frameworks that elevate BMS's key strategic priorities among internal audiences

Cross-Functional Collaboration & Alignment

• Work closely and collaboratively with Media Relations, Brand Marketing, and Policy teams to ensure internal messaging is fully aligned with external communications
• Serve as a key integration point across Communications, People, and Business functions to ensure one consistent, unified BMS voice
• Partner with senior leaders across the enterprise to counsel on messaging strategy, communication approaches, and colleague engagement best practices
• Build and maintain strong relationships with key internal stakeholders

Team Leadership & Development

• Lead, inspire, and develop an integrated, high-performing team combining enterprise strategy and people communications capabilities
• Foster a collaborative, inclusive, and innovative team culture with a strong commitment to excellence, accountability, and continuous learning
• Set clear team goals, priorities, and performance expectations; provide coaching, mentorship, and career development opportunities
• Manage team resources, budgets, and agency/vendor relationships to optimize delivery and impact