Executive Director, Global CRO Services

What you'll lead

• Global strategy and service delivery: Set direction for Data Management & Statistics, Clinical Monitoring, and Project Management, ensuring clinical programs meet quality, timeline, and financial expectations across therapeutic areas.
• People and organizational development: Lead functional managers and support recruitment, training, performance management, succession, and retention. Align staffing and priorities with current studies and future business needs.
• Operational and financial performance: Oversee departmental budgets, forecasts, resource allocation, cost projections, and EBITDA performance. Improve processes, workflows, and collaboration across functions and regions.
• Data Management & Statistics oversight: Guide the teams responsible for database design, data management, statistical analysis planning, statistical programming, and timely delivery of analysis datasets, tables, listings, and figures.
• Clinical development planning: Provide strategic and technical guidance for study planning and execution, aligning operational plans with client objectives and QPS strategy. Contribute clinical research expertise and support regulatory submissions.
• Quality and compliance: Partner with Quality Assurance to develop and maintain SOPs, work instructions, training, and tools that support regulatory compliance and consistent practices.
• Client and vendor relationships: Build strong client partnerships, address project needs, present QPS capabilities, and participate in client visits and qualification audits. Ensure external vendors deliver within agreed timelines and budgets.
• Cross-functional leadership: Maintain regular communication with global functional leaders and collaborate with colleagues across QPS through the Senior Leadership Team to strengthen services and advance shared priorities.

Qualifications

• A bachelor's, master's, or doctoral degree in a relevant scientific field, or an equivalent combination of education and experience.
• Extensive pharmaceutical or CRO experience in clinical drug development, with 12+ years strongly preferred.
• Progressive leadership experience managing Project Management, Clinical Monitoring, and/or Data Management & Statistics functions, with 8+ years strongly preferred.
• A strong understanding of all phases of clinical drug development and approval, including the ability to recognize safety and efficacy trends in clinical data.
• Advanced knowledge of Good Clinical Practice, ICH guidelines, and applicable FDA regulations and guidance.
• Demonstrated success leading global teams in a matrix organization, developing managers, and aligning resources across competing priorities.
• Experience implementing process improvements and organizational change that strengthen quality, efficiency, and delivery.
• Strong financial and analytical skills, including departmental budgeting, forecasting, resource planning, and clinical study budget modeling.
• Clear communication and presentation skills, sound independent judgment, and the ability to build productive relationships with clients, colleagues, and external experts.
• Proficiency with Microsoft Office applications and tools used to manage clinical operations and business performance.

Work location: This job will be 100% home-office based.