Executive Director

Position Summary

Our Executive Director provides agency leadership and ensures the financial sustainability and operational efficiency of all services, programs, and departments, as demonstrated by service and program growth and a healthy agency culture. They are responsible for implementing the strategic plan based on the organization and agency vision and mission and creating effective service outcomes by creating a trauma-informed, values-driven culture that supports youth-guided and family-driven care.

Primary Responsibilities

Agency Leadership & Oversight

• Accountable for the overall positive leadership of the agency and maintains a healthy and high-performing culture among employees that supports staff development and reinforces effective supervisory engagement and the collaborative management of others.
• Leads, coaches, and develops assigned employees; sets clearly defined performance expectations with employees, provides meaningful performance feedback, and delivers formal performance evaluations.
• Inspires and motivates employees to perform their best work; demonstrates the ability to both receive and provide positive and constructive feedback through emulating Nexus' ICARE values in all initiatives and communication.

Agency Operations

• Manages the day-to-day operations of services and programs by supporting the effective functioning of all departments and ensuring that the physical locations are well maintained, safe, and conducive to the treatment and engagement of youth and families.
• Effectively plans, organizes, and prioritizes time and resources that align with the strategic direction, initiatives, goals, and objectives of the organization and department; possesses knowledge of financial monitoring and reporting.
• Unites employees around their connection to the larger Nexus organization and creates positive engagement between assigned services and Nexus' corporate departments, supporting one voice/brand nationwide.
• Partners and works collaboratively with other agency Executive Directors to promote operational excellence and efficiency through best practice sharing and adoption of standardized approaches across all agencies where appropriate.

Foundation, Philanthropic & Board Collaboration

• Actively involved in promoting positive public relations, marketing, and community relations by participating in community events, appropriate civic, governmental, and political advocacy, and participating in news coverage that is likely to generate positive visibility for Nexus and the agency.
• Works effectively with either the assigned Board of Directors or an active advisory committee by ensuring timeliness, organization, effective coordination, accurate reporting, and ongoing recruiting and positive outreach of Board and/or advisory committee members.
• Actively participates in philanthropic efforts and, as a result, participates in obtaining fundraising dollars, gets involved in events, builds relationships, and actively pursues grants and other external funding sources for expanding or enhancing current or projected development initiatives.
• Develops a strong referral base by actively promoting services and achieving high satisfaction with the youth, family, and referral agent experiences, as demonstrated by positive results on satisfaction surveys and a steady stream of admissions and requests for services.

Agency Operations & Continuous Improvement

• Maintains appropriate census and budget expectations for long-term sustainability, as well as manages expenses and increases revenue and/or diversifies funding streams to ensure that the strategic goals of assigned services and the mission are achieved.
• Actively looks for ways to expand and grow services and innovate programs to keep up with sector trends and improve outcomes and impact.
• Builds on research and best practices, incorporating state-of-the-art clinical services and programming that generate positive, long-term outcomes.
• Ensures the implementation of the Nexus practice model and clinical standards across all services and programs.
• Supports an active continuous quality improvement and risk management culture in which key organization and agency performance indicators are routinely identified, monitored, and improved.
• Manages a current and relevant training program that orients and mentors new staff effectively, expands staff's knowledge and experiences, and ensures the ongoing talent development of future leaders.
• Leads and adjusts the agency's strategic planning process, execution and achievement of relevant goals and strategies to address current needs as well as long-term planning while integrating Nexus organizational initiatives.
• Ensures that the agency adheres to the requirements of all licensing, contracting and accrediting bodies.
• Other duties as assigned or relevant.