Facilities Coordinator
Geode Health
Summary
The Facilities & Maintenance Coordinator ensures our offices are safe, functional, and well maintained. You will manage maintenance and repairs, security systems, pest control, janitorial services, warranties, and special service requests across 100+ small office locations. You will also travel to key markets to help set up new Denovo offices and support expansion projects as needed.
Job description
Position Summary
The Facilities & Maintenance Coordinator ensures our offices are safe, functional, and well maintained. You will manage maintenance and repairs, security systems, pest control, janitorial services, warranties, and special service requests across 100+ small office locations. You will also travel to key markets to help set up new Denovo offices and support expansion projects as needed.
Maintenance & Vendor Management
- Respond to and resolve maintenance requests using our Zoho ticketing system and various landlord software platforms.
- Manage requests from initiation through completion, including gathering quotes, monitoring progress, and validating completed work.
- Coordinate with outside contractors for specialized repairs and services.
- Coordinate the activities of landlords' onsite maintenance and janitorial staff with local onsite staff.
- Schedule and oversee routine preventive maintenance, including HVAC contracts, fire extinguishers, and life-safety system inspections. Submit required reports to landlords per lease requirements.
- Implement and maintain pest-control services with our national vendor.
Security & Safety
- Coordinate installation and repair of security alarm systems (e.g., ADT), including system checks, troubleshooting, service calls, and add-on equipment orders.
- Respond to alarm calls and police dispatch issues as needed.
- Communicate seasonal and recurring landlord notices, including weather-related and other operational disruptions, to local Operations leadership and onsite staff.
Documentation & Lease Support
- Track and maintain R&M reports and save repair documentation in site files for easy review and cost analysis.
- Maintain warranty information and manage warranty claims.
- Prepare support documentation for large repairs, replacements, and upgrades during lease renewals.
- Review facilities maintenance provisions of commercial leases (e.g., landlord vs. tenant repair obligations, HVAC maintenance requirements).
Site Setup & Equipment
- Place and track orders for new equipment, schedule installations, and coordinate documents (including COIs) and communication with staff and building management.
- Travel to sites to assist with setup of new offices and expansion projects as needed.
- Work with the internal Construction PM, Real Estate, and Operations teams to resolve requests quickly.
Requirements
- 2+ years of experience in facilities or project management
- Healthcare experience preferred (e.g., clinic or medical office buildouts)
- Working knowledge of project management, including scheduling and coordinating contractors
- Strong organizational skills and ability to complete tasks efficiently and spot opportunities for improvement
- Proactive, effective problem-solving
- Strong sense of ownership and reliable follow-through on tasks and details
- Exceptional customer service and written and verbal communication skills
- Comfort reviewing the facilities maintenance portions of commercial leases
- Hands-on experience with tools and common building practices
- Ability to read and interpret floor plans
- Ability to lift, carry, push, and pull up to 50 lbs. and, with assistance, more than 50 lbs.
- Flexibility to respond on evenings, weekends, and holidays as needed
- Valid driver's license and reliable transportation
- 25-50% travel
Company overview
Geode Health is a specialized mental health care provider focused on delivering comprehensive psychiatric and therapeutic services to individuals and communities. The company operates as a modern mental health practice that combines clinical expertise with accessible care models to address the growing need for mental health support. Geode Health typically offers a range of services including psychiatric evaluations, medication management, individual therapy, group therapy, and specialized treatment programs for various mental health conditions. As a healthcare provider in the mental health sector, the organization emphasizes evidence-based treatment approaches, personalized care plans, and a patient-centered philosophy. The company likely operates through multiple locations or telehealth platforms to increase accessibility to mental health services. Geode Health represents the evolving landscape of mental health care delivery, focusing on reducing barriers to treatment while maintaining high clinical standards. Their approach typically integrates traditional psychiatric care with contemporary therapeutic modalities to address the complex needs of patients dealing with depression, anxiety, trauma, and other mental health challenges.