Summary

The Clinical Program Supervisor oversees the administrative and clinical operations of Centerstone's Florida Assertive Community Treatment (FACT) team serving adults with severe and persistent mental illness. Along with managing a multidisciplinary clinical team, the supervisor coordinates program referrals, intakes, admissions, and community-based service delivery. The supervisor also maintains a small caseload and provides direct clinical services in the community. This position ensures adherence to Centerstone and funder policies and procedures, guaranteeing clinical quality standards and chart compliance. Provides regular coordination with community partners, stakeholders, and other Centerstone colleagues as needed for continuity of client care and support for individuals with complex behavioral health needs living in the community.

Job description

Summary of Position

The Clinical Program Supervisor oversees the administrative and clinical operations of Centerstone's Florida Assertive Community Treatment (FACT) team serving adults with severe and persistent mental illness. Along with managing a multidisciplinary clinical team, the supervisor coordinates program referrals, intakes, admissions, and community-based service delivery. The supervisor also maintains a small caseload and provides direct clinical services in the community. This position ensures adherence to Centerstone and funder policies and procedures, guaranteeing clinical quality standards and chart compliance. Provides regular coordination with community partners, stakeholders, and other Centerstone colleagues as needed for continuity of client care and support for individuals with complex behavioral health needs living in the community.

Clinical supervision will be provided for registered interns at no cost. A variety of clinical training opportunities are available based on program and interest.

Essential Duties & Responsibilities

Provides supervision, consultation, and coaching to team members of assigned program(s).
Carries a caseload and provides services to clients.
Manages day to day operations of program(s) to include clinical documentation, assessments, admissions and discharges, and chart audits.
Ensures continuity of care for clients by coordinating with team members, families, Centerstone colleagues, and community partners.
Creates an inclusive work environment.
Maintains departmental productivity and training expectations.
Additional training and/or certification may be required based on specific program guidelines.

Knowledge, Skills & Abilities

Ability to develop supportive relationships with persons who have mental health and/or substance use concerns while maintaining appropriate therapeutic boundaries.
Knowledge of behavioral health disorders and recovery.
Creates a culture of mutual trust and respect through positive leadership skills.
Demonstrate competency with computer systems and concurrent documentation.
Knowledge of community resources or ability to learn quickly.
Enthusiastic about influencing positive change in our clients' lives.
Highly motivated, self-directed, and organized.
Excellent written and verbal skills and ability to communicate with individuals across clinical teams and community agencies. Cultivates a culture of openness and information sharing.

Qualifications

Bachelor's degree required.

Prior supervisory experience in mental health or addictions field preferred.

Must have a valid Florida Driver's License with a safe driving record.

Requirements

Bachelor's degree required
Prior supervisory experience in mental health or addictions field preferred
Valid Florida Driver's License with a safe driving record
Knowledge of behavioral health disorders and recovery
Ability to develop supportive relationships with clients while maintaining therapeutic boundaries
Positive leadership skills
Competency with computer systems and concurrent documentation
Knowledge of community resources or ability to learn quickly
Excellent written and verbal communication skills
Highly motivated, self-directed, and organized

Benefits

Medical, Dental & Vision
Flexible Spending Account
Health Savings Account
403(b) Retirement Match
Paid Time Off
Ten Paid Holidays
AD&D Insurance
Life Insurance
Long Term Disability
Employee Resource Groups
Continuing Education
Employee Assistance Program

Company overview

Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.