Family & Community Engagement Coordinator

Summary

The Family and Community Engagement (FCE) Coordinator is responsible for promoting and coordinating high-quality family engagement, community partnerships, and program governance within the Early Head Start program. This role supports the development of systems and strategies that foster family well-being, strengthen parent leadership, and ensure compliance with Head Start Program Performance Standards (HSPPS). The FCE Coordinator collaborates across service areas, mentors staff and uses data to drive continuous improvement in family outcomes.

Essential Duties and Responsibilities

• Ensures the delivery of high-quality, culturally and linguistically responsive family engagement services across all program components to support positive family outcomes and school readiness.
• Assists in developing systems and procedures for innovative PFCE services aligned with HSPPS and Agency goals.
• Collaborates with the PFCE Manager to develop strategic plans that enhance parent, family, and community engagement.
• Leads planning and coordination of the annual transition event to support successful transitions for children and families exiting Early Head Start (EHS).
• Coordinates and implements parenting curriculum workshops to promote parent engagement and child development knowledge.
• Drives to attend community collaborative meetings, deliver family engagement trainings, support staff in the field with high-risk cases, and conduct monitoring and observations.
• Engages with community members and agencies to support families and expand access to resources.
• Represents the Agency at community meetings, outreach events, and inter-agency collaborations.
• Coordinates Early Childhood Education presence at Agency and community events.
• Utilizes program data to establish and strengthen partnerships, including developing Memorandums of Understandings (MOUs) to enhance EHS service delivery.
• Manages all aspects of program governance, including Policy Council and Parent Committee meetings, elections, training, and compliance.
• Facilitates Policy Council meetings using Robert's Rules of Order and ensures alignment with Agency and Board policies.
• Maintains active Policy Council membership to support program decision-making and parent leadership development.
• Trains and guides staff, Childcare Partners, and parents in Head Start governance and PFCE principles.
• Maximizes use of ChildPlus to develop tracking systems and monitoring tools for PFCE services.
• Implements ongoing monitoring systems to ensure compliance and drive quality improvement.
• Analyzes and reports family outcomes data to stakeholders, identifying trends and areas for improvement.
• Collaborates with Family Services Specialists, Home Visitors, and the Early Childhood Education team to support high-need families and track parent-focused in-kind contributions.
• Participates in Multi-Disciplinary Team meetings to support coordinated service delivery.
• Supports recruitment efforts to maintain a waitlist of eligible children with disabilities.
• Coordinates and delivers PFCE and governance training for staff, Childcare Partners, and parents.
• Supports parent participation in external conferences and training opportunities.
• Engages in professional development to enhance service quality and knowledge.
• Drives and accompanies parents to conferences and training opportunities outside of the Agency, as needed.
• Travels between Foothill Family sites for training, meetings, and other in-person interactions.
• Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas.
• Displays sensitivity to the service population's cultural and socioeconomics characteristics.
• Follows all policies, procedures and legal mandates related to HIPAA and maintenance of client files.
• Ensures performance and behaviors support the Agency's performance quality improvement (PQI) goals and objectives.

Position Requirements

• BA/BS in Child Development, Human/Family Development, Social Work, or related field required or AA degree in the same fields plus 3 years of relevant experience.
• Two (2) years of Head Start/Early Head Start experience preferred.
• Demonstrated familiarity with and has used Roberts Rules to govern meetings to effectively assist in group decision making.
• Bilingual in English/Spanish preferred.
• Ability to keep information confidential.
• Ability to analyze complex data, report on outcomes to stakeholders, and make program recommendations.
• Excellent written and oral communication skills, detail oriented.
• Sound organizational and time management skills.
• Proficient in Microsoft Office including excel.
• Excellent interpersonal skills, including the ability to facilitate meetings and work cooperatively as a team member.
• Proven track record collaborating with various leaders establishing partnerships with service providers.
• Ability to be an excellent representative of the Agency to the community.
• Knowledge and sensitivity to cultural differences.
• Must not appear on any federal, state, or other applicable sanctions, exclusion, or debarment lists that would prohibit or restrict employment with an agency receiving federal or state health care funding.
• Requires regular and reliable driving throughout Los Angeles County.
• Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience) and maintains the California state required auto insurance liability limits.