Family Support Specialist (Cumberland County)
Centerstone
Summary
This position provides in home visitation services to enrolled participants, providing linkage and referral to other services and support to enhance family functioning by: building trusting relationships, teaching problem-solving skills, and improving the family’s support system.
Job description
Summary of Position
This position provides in home visitation services to enrolled participants, providing linkage and referral to other services and support to enhance family functioning by: building trusting relationships, teaching problem-solving skills, and improving the family’s support system.
Location & Travel Requirements
This position provides in-home services throughout Cumberland County and requires regular travel within the county. The primary office location is Crossville, TN. Occasional evening or weekend community event coverage may be required. Attendance at the annual Tennessee State Summit is mandatory.
Essential Duties & Responsibilities
- Responsible for initiating and maintaining regular and long-term (up to five years) contact and support with families. This activity will occur primarily within the family’s home; with visits lasting around an hour.
- The interventions should be family-centered, strength-based, and directed at establishing a trusting relationship; strengthening the parent-child relationship; promoting healthy childhood growth and development; and enhancing family well-being by reducing risk and building protective factors.
- Partners with families and honors diverse family structures and parenting practices.
- Activities may also include but are not limited to: administering the Family Resilience and Opportunities for Growth Scale (FROG) Scale; administering screening tools such as the ASQ, ASQ-SE, Depression Screens etc.; identifying and referring families for other supportive services, including health care services.
- Responsible for assisting the family in establishing goals and supporting them throughout this process and is responsible for implementing activities outlined on the Family Service Plan to address areas of concern that were identified on the FROG scale.
- Assist in preparation of required monthly, quarterly and annual statistical reports.
- Maintains up-to-date and accurate records for families on GGK curriculum, HFA data, and other required records.
- Participate in training according to requirements of HFA guidelines, GKI and DOH contract.
- Implements GGK curriculum and HFA strategies to enrollees through weekly home visits.
- Provides case management to families on caseload.
- Attend training and other mandatory meetings.
Knowledge, Skills & Abilities
- Experience in working with or providing services to children and their families.
- An ability to establish trusting relationships.
- Knowledge of infant and child development.
- Acceptance of individual differences.
- Experience and humility to work with the culturally diverse families.
- Willingness to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.).
- Infant Mental Health Endorsement Preferred.
Qualifications
Education Level: Bachelor’s Degree in psychology, social work or related field required.
Years of Experience: Two years professional experience working directly with youth and families in a child welfare, school, childcare, criminal justice behavioral health or related setting preferred.
Required Certification/Licensure: N/A
Requirements
- Bachelor’s Degree in psychology, social work or related field required
- Two years professional experience working directly with youth and families in a child welfare, school, childcare, criminal justice behavioral health or related setting preferred
- Experience in working with or providing services to children and their families
- Ability to establish trusting relationships
- Knowledge of infant and child development
- Acceptance of individual differences
- Experience and humility to work with culturally diverse families
- Willingness to engage in building reflective capacity
- Infant Mental Health Endorsement Preferred
Benefits
- Medical, Dental & Vision
- Flexible Spending Account
- Health Savings Account
- 403b retirement plan
- Paid time off
- Paid holidays
- AD&D Insurance
- Life Insurance
- Long Term Disability
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
Company overview
Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.