Family Support Specialist
HEALTH CONNECT AMERICA, INC
Summary
The Family Support Specialist provides best practice, quality clinical services, ensures all documentation is completed per Payer's, state licensing agent's, COA, & HCA's standards and established guidelines and assist with marketing for new referrals.
Job description
Responsibilities
The Family Support Specialist provides best practice, quality clinical services, ensures all documentation is completed per Payer's, state licensing agent's, COA, & HCA's standards and established guidelines and assist with marketing for new referrals.
- Communicate with customers, colleagues, and other individuals to answer questions, disseminate, or explain information, and address complaints/concerns.
- Develop treatment plans with the input of the treatment team and the Clinical Supervisor
- Provide individual, group, and family therapeutic interventions and skill building as outlined in the Treatment Plan
- Implement Health Connect America approved therapeutic interventions as delineated on the treatment plan with clients and their families
- Complete all client documentation within established time frames
- Attend and actively participate in weekly Treatment Team meetings
- Link the client and family with specific services and resources as identified in the treatment plan
- Serve as a liaison with other professionals and agencies as related to the client
- Actively recruit new referrals to ensure that your caseload stays full
- Provide 24/7 on-call support for clients as per program requirements
- Ensure compliance with all state regulatory bodies & COA standards.
- Participate in and complete all assigned training and professional development activities, including E Learning courses.
Qualifications
A Bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, along with 1 year of experience working with children (including internships or volunteer experiences) is preferred, OR a BA/BS degree with 3 years of relevant experience.
Requirements
- Bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice with 1 year of experience working with children (including internships or volunteer experiences) preferred
- OR BA/BS degree with 3 years of relevant experience
Benefits
- Paid Time Off
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Voluntary Insurance
- Health Navigator
- Health Savings Account
- Dependent Daycare FSA
- 401(k) Retirement Plan
- Employee Assistance Program
- Mental Health Counseling
- Flexible Scheduling
- Tickets at Work
Company overview
Health Connect America, Inc is a prominent mental health care services provider specializing in comprehensive behavioral health solutions. The company focuses on delivering accessible and quality mental health services to individuals and communities across America. Their services typically include counseling, therapy, crisis intervention, and community-based mental health support programs. As a healthcare provider in the mental health sector, Health Connect America plays a crucial role in addressing the growing need for mental health services in the United States. The organization likely operates through a network of licensed professionals and facilities, providing evidence-based treatments for various mental health conditions. Their approach emphasizes patient-centered care, community integration, and holistic wellness strategies. In the current healthcare landscape where mental health awareness is increasing, companies like Health Connect America serve as essential providers bridging gaps in mental health service delivery and making professional care more accessible to diverse populations.