Field Access Manager - Diabetes - North Florida

Essential Duties and Responsibilities

• Expand advocacy within HCP offices and equip staff to navigate the access and payer approval process, identify access barriers, and highlight HCP actions that support patient access to therapy.
• Offer educational resources to support the entire patient journey by optimizing processes for prior authorizations/appeals/specialty pharmacy and addressing access issues.
• Coordinate utilization of the patient service platform to support the customer and patient when the office chooses the HUB or specialty pharmacy as the path to approved therapy.
• Coordinate annual pharmacy reauthorizations at designated accounts to ensure timely reauthorization and continuation of therapy.
• Work cross-functionally with partners in Sales, Market Access, Patient Services, and Strategic Accounts to act as a process and payer expert.
• Identify and address time-sensitive market development and implementation efforts to remove access barriers while optimizing adherence.
• Build and execute a strategic business plan to meet the needs of top accounts and ensure successful implementation of market access initiatives.
• Obtain and maintain knowledge of the payer landscape, including specialty pharmacy and utilization management criteria, at national, regional, and local levels.
• Understand the alignment of Payer/PBM/SP and how national/regional pharmacy drug formularies impact market access in the designated geography.
• Provide field insights to support all access and patient/payer support programs and resources offered by the company's Patient Support Programs.
• Anticipate, navigate, and address individual account and patient access issues by partnering with appropriate stakeholders.

Minimum Knowledge, Skills and Abilities

• Bachelor's degree required; healthcare degree advantageous, including MS, RN, PA, PharmD, or similar advanced healthcare/scientific degree.
• 10+ years in pharmaceutical industry with experience in payer policy and patient access.
• 5+ years of experience in benefit verifications and/or prior-authorization requirements or equivalent experience in patient access.
• Knowledge of CMS policies and processes with experience in Medicare Parts B & D.
• Knowledge and understanding of specialty markets, HUB/reimbursement services, and patient access programs.
• Strong understanding of specialty product access/reimbursement processes including Patient Support Services programs.
• Strong analytical skills to assess market dynamics, competitor activity, and continuous diabetes monitoring trends.
• Ability to gather and interpret data to guide regional strategy, including understanding the role of HUB and patient claims data.
• Knowledge of Integrated Delivery Network/Integrated Health Systems.
• Strong understanding of Microsoft applications and the ability to conduct virtual engagements via Microsoft Teams.
• Ability to manage multiple priorities with excellent organizational and problem-solving skills with a high level of initiative and independence.
• Proven success in working in a cross-functional environment.
• Ability to conduct impactful educational presentations.
• Strong knowledge of Veeva systems.

Preferred Qualifications

• Advanced degree preferred.
• Pediatric Endocrinology and/or Endocrinology experience preferred.
• Previous launch experience in an Access/Reimbursement role.
• Previous experience in other functions within the biopharmaceutical industry a plus (e.g., product marketing, managed care, field sales, case management, or large healthcare practice experience).