Field Account Executive

Responsibilities

• Strategically evaluates and assess customer and prospect needs through various activities conducted throughout sales cycle
• Analyze organizational charts of prospects and customers to uncover decision makers, influencers, and buying centers to progress the sale
• Thoroughly research decision makers by persona and industry types in order to formulate solution value proposition
• Work with sales leadership to create close plan to include multi-level engagement of customer through various scheduled meetings along the sales process
• Facilitates all customer meetings using various technology
• Identify internal Concentra stakeholders to include in customer meetings throughout the sales process
• Gain formal commitment from customer to utilize Concentra's services
• Exceed sales targets and expectations
• Coordinate the timely set-up of Concentra Service Package to ensure smooth implementation for customer
• Communicate weekly achievements and customer pipeline status to Concentra leadership
• Meticulously manage a clean, thorough, and up to date sales funnel via CRM in order to forecast customer usage accurately and timely as needed
• Maintain thorough understanding of competitive landscape within territory

Qualifications

• Bachelor's Degree from an accredited college or university or equivalent experience
• In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience in sales and vice versa
• Customarily has at least one or more years of sales experience
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Experience with solution and value-based selling
• Demonstrated use of Zoom and/or other customer interacting technology
• Proven successful service sales experience
• Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software
• Strong negotiation and consultative sales skills
• Excellent analytical and problem-solving skills
• High ability to manage time effectively
• Outstanding organization and leadership skills
• Effective communication skills
• Exceptional customer service skills