Field Applications Specialist ScM – West
BD
Summary
Works with scM Business Director, Field Applications Manager, Sales Specialists, Field Applications Specialists along with other key stakeholders to meet U.S. region goals.
Job description
Works with scM Field Applications Manager to execute support strategy and initiatives, including instrument installation, applications training, technical support, pre-sales and post-sales activities in assigned region.
Stays current with single cell analysis techniques and industry best practices.
Stays current with BDB scM products and new product releases.
Maintains communication with customers and associates to ensure high level of satisfaction and ensure feedback is applied to continuously improve support programs.
Participates in VOC, R&D beta testing, and technical input to help develop/improve products that exceed customer expectations.
Performs other related duties and assignments as required.
May travel up to 60% of the time.
Must possess and maintain a valid state-issued license driver’s license with 3 years of consecutive driving history and meet BD’s auto safety standards.
Requirements
- Minimum BA/BS in life sciences discipline required.
- Minimum 3 years’ experience in hands-on single cell analysis science and laboratory techniques with a focus on genomics, proteomics, and next gen sequencing.
- Minimum 2 years’ experience providing internal laboratory or field scientific customer support in single cell analysis techniques.
- Adept with scM instrumentation and assay troubleshooting and in the development of assay/workflow designs.
- Must have strong understanding of all laboratory workflows in a variety of lab settings and scientific disciplines.
- Knowledge or willingness to learn field scientific support and customer-facing techniques.
- Strong written and verbal communication and presentation skills.
- Effective interpersonal skills.
- Effective project management and goal setting skills.
- Effective analytical/problem-solving skills.
- Passion for customer centricity, including Voice of Customer.
- Willingness to collaborate with sales and marketing to strategically drive BDB business.
- Must possess and maintain a valid state-issued driver's license with 3 years of consecutive driving history and meet BD's auto safety standards.
- MS or PhD in life sciences discipline preferred.
Benefits
- 401(k) Matching
- Medical, Dental & Vision
- Unlimited PTO
- Annual SIP
Company overview
BD (Becton, Dickinson and Company) is one of the world's largest global medical technology companies, founded in 1897 and headquartered in Franklin Lakes, New Jersey. As a Fortune 500 company, BD specializes in developing, manufacturing, and selling medical devices, instrument systems, and reagents across three primary segments: BD Medical, BD Life Sciences, and BD Interventional. The company's extensive product portfolio includes medical equipment such as syringes, needles, infusion systems, diagnostic instruments, flow cytometers, and surgical devices. With over 70,000 employees worldwide and operations in virtually every country, BD focuses on advancing healthcare through innovations in medical discovery, diagnostics, and care delivery. The company has a rich history of pioneering medical technologies, including the first insulin injection device, the Vacutainer blood collection system, and numerous safety-engineered medical devices. BD's mission centers on improving clinical therapy for patients and enhancing clinical processes for healthcare providers while addressing global health challenges through strategic partnerships and continuous innovation.