Field Clinical Specialist Associate

In this entry-level role, you will participate in a comprehensive yearlong training program that combines classroom instruction, hands-on learning, mentorship, and supervised clinical experience. The program is designed to help you develop the knowledge and skills needed to earn required certifications, support positive patient outcomes, and build a successful career in the medical device industry.

Responsibilities

• Support pacemaker and ICD implants, follow-up visits, clinical checks, and troubleshooting for BIOTRONIK patients and physician customers within an assigned territory.
• Work under the guidance of certified team members until fully certified on the applicable product line. Independent clinical coverage is not permitted until the required product-specific certification has been obtained.
• Develop and maintain technical knowledge of cardiac pacing, defibrillation, electrophysiology, and BIOTRONIK's bradycardia and tachycardia product lines.
• Develop knowledge of competitive products, including their features, functions, and clinical benefits.
• Participate actively in classroom instruction, field training, mentorship, supervised cases, and ongoing skills assessments.
• Demonstrate technical proficiency and complete all required training and certifications within established timelines.
• Provide education and in-service training to physicians, nurses, and technical hospital staff as experience and certification progress.
• Accurately complete all required documentation associated with implants, clinic visits, follow-up checks, and other clinical activities.
• Provide technical and administrative support for clinical and scientific studies, including data collection and support for clinical sites and patients, when required.
• Assist local Sales Representatives and provide implant and follow-up coverage when needed.
• Upon certification in applicable product lines, participate in an on-call rotation that provides 24-hour, seven-day-a-week territory coverage, including evenings, weekends, and holidays.
• Travel within and outside the assigned territory for training, cross-coverage, emergency coverage, and other business needs.
• Perform other duties as assigned.

Your Profile

• Bachelor's degree in Biomedical Engineering, Kinesiology, Exercise Science, Biology, or another related science-based discipline.
• Interest in working directly with patients, physicians, and other healthcare professionals.
• Interest in developing clinical and technical expertise in cardiac rhythm management technologies.
• Excellent verbal and written communication skills, with the ability to develop confidence explaining complex therapies and technologies.
• Professional appearance and demeanor.
• Demonstrated reliability, organization, attention to detail, and willingness to learn.
• Ability to receive coaching, ask questions, and apply feedback while developing clinical and technical skills.
• Ability to successfully complete all required classroom training, field training, supervised cases, skills assessments, and certification requirements within established timelines.
• Ability to work effectively both independently and as part of a collaborative team.

Travel/Availability Requirements

• Available to begin full-time employment following graduation, based on candidate availability and territory needs.
• Upon applicable certification, able to participate in an on-call rotation providing 24-hour, seven-day-a-week territory coverage, including holidays, weekends, and evenings.
• Available and willing to work and travel during evenings and weekends as business needs require.
• Able to travel within and outside the assigned territory for training, clinical coverage, and other business needs.
• Able to drive approximately 80% of the time within the assigned territory.
• Must possess a valid driver's license, maintain an active vehicle insurance policy, and have a safe driving record.
• Able to maintain continuous verbal and written communication while working in the field.

Physical Job Requirements

• Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
• Sitting, standing and/or walking for up to eight plus hours per day.
• Environmental exposures include eye protection, infectious disease and radiation.
• Frequently required to use hands to finger, handle or feel objects, tools or controls.
• Ability to effectively use a mobile phone, PC, keyboard and mouse.
• Frequent bending/stooping, squatting and balance.