Field Excellence Lead, Nephrology

What You'll Do

• Serve as the strategic Field Excellence partner to Nephrology Sales Leadership, translating franchise strategy into executable field action plans and measurable business outcomes.
• Lead field effectiveness initiatives that improve execution quality, customer engagement, organizational performance, and field productivity.
• Establish and lead a best-in-class Account Planning capability, including frameworks, tools, governance, coaching approaches, and organizational adoption strategies.
• Partner with Sales Leadership to drive excellence in account-based engagement across key nephrology practices, centers of excellence, and organized customers.
• Serve as the Voice of the Field, developing processes to capture, synthesize, and communicate field insights that influence business decisions and improve field readiness.
• Develop and scale field-generated best practices into national execution strategies and field effectiveness programs.
• Partner with Training and Commercial Capabilities teams to identify capability gaps and implement development programs that enhance field performance.
• Lead field readiness and launch preparedness activities for new indications, assets, and strategic initiatives within the Nephrology portfolio.
• Collaborate with Marketing, Medical, Market Access, Patient Services, Compliance, and Commercial Operations to ensure integrated and compliant execution.
• Drive adoption and optimization of Commercial Operations tools, processes, and capabilities supporting the field organization.
• Support performance management processes, business reviews, field engagement planning, and execution monitoring.
• Lead therapeutic area-specific strategic initiatives aligned with franchise priorities and commercial objectives.
• Foster a culture of continuous improvement, innovation, accountability, and operational excellence across the field organization.
• Influence senior leaders and stakeholders across a highly matrixed environment to achieve business objectives.

Who You Are

You are a highly strategic and collaborative commercial leader who excels at translating vision into execution. You possess deep field credibility, strong business acumen, and a passion for enabling teams to perform at their highest level. You bring an enterprise mindset and are recognized for your ability to influence across complex matrix organizations without direct authority. Your executive presence allows you to effectively engage stakeholders at all levels, from frontline field leaders to senior commercial executives. You thrive in dynamic environments, enjoy solving complex business challenges, and are energized by building scalable capabilities that improve organizational performance and customer engagement.

Required Skills

• Bachelor's degree required; Advanced degree (MBA, MSc, PharmD, PhD, or equivalent) preferred.
• 10+ years of pharmaceutical, biotechnology, specialty pharmaceutical, or rare disease commercial experience.
• Minimum 3+ years of field line leadership experience managing customer-facing teams (District General Manager, Regional Director, Area Business Director, or equivalent).
• Demonstrated success leading field teams through business planning, execution, and organizational change.
• Experience in Commercial Operations, Field Excellence, Sales Effectiveness, Marketing, Sales Leadership, or related commercial roles.
• Proven success translating strategy into operational execution within highly matrixed organizations.
• Experience leading cross-functional initiatives and influencing stakeholders without direct authority.
• Strong communication, storytelling, executive presentation, and stakeholder management capabilities.
• Experience with CRM platforms, with Veeva strongly preferred.
• Strong business planning, problem-solving, and change management capabilities.
• Executive presence and ability to influence across all levels of the organization.

Preferred Skills

• Nephrology experience.
• Rare disease commercial experience.
• Product launch experience.
• Account Planning experience.
• Account Planning capability-building experience.
• Organized customer management experience.
• Specialty pharmaceutical experience.
• Market Access collaboration experience.
• Patient Services partnership experience.
• Headquarters commercial leadership experience.
• Team leadership and talent development experience.
• Demonstrated ability to lead Field Excellence-related priorities in complex specialty markets.
• Strategic mindset with a focus on scalability, execution excellence, and organizational effectiveness.