Field Implementation Specialist - (Tampa/Orlando, Florida) (Field role- travel required)
Haemonetics
Summary
Plans, schedules and executes all aspects of Haemonetics TEG implementations, our cartridge-based viscoelastic hemostasis testing platform. This includes engaging and managing customer Laboratory, IT and clinical resources and ensuring quality control throughout projects. Responsible for on-site device setup, configuration, operator training and validation of analyzer. This role is required to be in Tampa or Orlando, FL within reasonable commuting distance of the airport. This is a Field Role that requires consistent travel.
Job description
Responsibilities
- Provides services such as on-site installation, software and hardware configuration, product support, troubleshooting of Haemonetics equipment.
- Works extensively with customer to validate analyzers.
- Provides operator training for Haemonetics software and devices.
- Supports analyzer testing and evaluating calibration reagents and QC controls.
- Conducts tests using calibrated pipettes in a clinical, laboratory or research setting.
- Blood sample handling as it relates to hemostasis and coagulation testing.
- Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.
- Communicates progress and outcomes against tasks to internal and external stakeholders.
- Leads regular status meetings with project team.
- Demonstrates effective communication and engagement with customer.
- Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.
- Utilizes time, project- and support-tracking tools.
- Resolves and/or escalates issues in a timely manner.
- Adheres to and follows Haemonetics policies and procedures.
- Extensive overnight travel up to 65% as required.
Education/Experience
- Bachelor's Degree Medical Technology or related field Preferred
- Medical Technologist (MT), ASCP Preferred
- 4-6 years experience implementing, using, and supporting laboratory, medical technology or clinical solutions in healthcare Required
- Demonstrated project management experience Preferred
- IT and/or software implementation experience Preferred
- Equivalent combination of education and experience Required
Requirements
- Bachelor's Degree in Medical Technology or related field (preferred)
- Medical Technologist (MT), ASCP (preferred)
- 4-6 years experience implementing, using, and supporting laboratory, medical technology or clinical solutions in healthcare
- Demonstrated project management experience (preferred)
- IT and/or software implementation experience (preferred)
- Equivalent combination of education and experience
- Must reside in Tampa or Orlando, FL within reasonable commuting distance of the airport
- Ability to travel up to 65% overnight
- Legally authorized to work in the United States
Benefits
- 401(k) with 6% employer match
- Employee stock purchase plan
- Flexible time off
- Paid sick time
- Paid holidays
- Parental leave
- Short-term disability insurance
- Long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
Company overview
Haemonetics Corporation is a global leader in blood and plasma management solutions, founded in 1971 and headquartered in Boston, Massachusetts. As a publicly traded company listed on the NYSE under the symbol HAE, Haemonetics specializes in developing and manufacturing medical devices and systems for blood component collection, processing, and transfusion management. The company operates across three primary segments: plasma collection, blood center operations, and hospital transfusion services. Haemonetics' innovative product portfolio includes automated blood collection systems, surgical blood salvage devices, hemostasis management systems, and temperature regulation equipment for medical applications. With approximately 3,300 employees worldwide and operations in 16 countries, the company generates annual revenues exceeding $1.3 billion. Haemonetics has established itself as a critical partner to healthcare providers by offering comprehensive solutions that enhance patient safety, improve clinical outcomes, and optimize blood management workflows across the continuum of care.