Field Medical Operations Lead, Rhino/Gastro/Allergy, US Medical Immunology

Main Responsibilities

• Support launch excellence by tracking key launch-related activities to ensure timely execution; identify/recommend/support process improvement opportunities; develop KPI-related reports to communicate status of critical deliverables.
• Provide day-to-day oversight and support for key systems and process, working with relevant internal stakeholders and external vendors (e.g., SharePoint, Smartsheet, TEAMS).
• Provide project management support for key initiatives (incl. medical advisory boards), collaborate with key stakeholders, and track project milestones along with required documentation (e.g., FMVs, CDBRs).
• Optimize communication and decision-making, enhance alignment, and drive collaboration by proactively identifying key stakeholders and facilitating cross-functional representation at various team meetings.
• Collaborate with Finance & Purchasing to track portfolio budgets and proactively address operational implications of shifts in financial targets; provide recommendations to TA leads regarding opportunities to increase cost flexibility and achieve financial targets.
• Implement & manage portfolio & operational level activities via harmonized tools/systems.
• Support the development of an integrated Medical Plan by coordinating meetings and communications; collaborating with Alliance and Franchise counterparts as well as key stakeholders to ensure consistent alignment of program activities and tactical execution.
• Provide guidance to internal/external partners regarding business-related initiatives to ensure workflow and processes are efficient and compliant with internal SOPs and external guidelines.
• Build and maintain strong and collaborative partnerships with internal and external parties; serve as an advocate for the overall collaboration with key stakeholders.
• Point of contact to triage Veeva CRM and other field operating system issues
• Process field content/materials through the MMRC approval process
• Upload approved materials into Veeva CLM

About You

Basic Qualifications

• Bachelor’s Degree with minimum of 5 years of total professional experience, including project/program management experience supporting and leading cross-functional teams.
• Experience using Smartsheet, Excel, project management systems/tools, and process improvement methodology are highly desirable.

Preferred Qualifications

• Industry/pharma or biopharma experience is strongly desired.
• Strong planning and tracking skills, well-organized, focused on results, capable of managing multiple projects with respect to priorities and self-management.
• In-depth knowledge of medical organizations including related operating processes, systems, policies, procedures and regulations.
• A strong working knowledge of business processes and systems, including medical activity planning and budgeting, is highly desirable.
• Exceptional communication skills, both oral and written, excellent organizational time management skills, and the ability to lead, collaborate and align with diverse, cross-functional matrix teams.
• Understanding of pharmaceutical or biotechnical regulated environments and functions
• Analytical and detail oriented, well developed organizational skills, pragmatic in solving problems

Additional Professional Skills

• Occasional travel may be required for team meetings and other company functions
• Ability to lead project management initiatives and process improvement
• Ability to champion change initiatives, promote innovation, and implement new approaches
• Ability to conduct effective meetings
• Working knowledge of field impact measuring tools (One Medical Dashboard)
• Technology savvy; familiar with information systems, CRM platforms, and IT resources
• Fluent in Excel, PowerPoint, Smartsheet, SharePoint
• Scientific knowledge and experience
• Proactive, self-starter attitude
• Performance-oriented with innovative problem-solving skills
• Negotiation skills
• Demonstrates solidarity with organization and team members
• Customer focus; interpersonal savvy and respect for others