Field Reimbursement Manager, Pulmonology and Gastroenterology - South Bend, IN

The FRM is a critical front-line member of the Sanofi Genzyme Patient Support Services organization and will work across multiple internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program) and program vendors to deliver an exceptional customer experience.

Main Responsibilities

• FRMs will be subject matter experts on Dupixent MyWay support programs, access issue resolution, financial assistance and alternative funding options provided by our Patient Support Program
• Act as a point of contact for Patient Support Services (Dupixent MyWay), and communicate and collaborate cross-functionally in order to lead Dupixent pull through efforts assisting the ABM as appropriate
• Support field in education of office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs and financial assistance programs
• Plan and implement geographic business plans to support appropriate access to Dupixent
• Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent
• Establish positive and productive working relationships with all key customer segments (internal and external)
• Partner with Alliance colleagues to create a culture of respect and customer focus
• Develop working relationships with state societies, associations and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay and Dupixent
• As needed, conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact
• Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Dupixent

Basic Qualifications

• BA/BS Degree required. Preferably in life sciences or business. MBA is a plus
• 5+ years of experience in the pharmaceutical/healthcare industry. Pulmonology, gastroenterology and / or Market Access is a plus
• Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography

Preferred Qualifications

• Demonstrated success of cross functional teamwork and working in a matrix and co-promote
• Must be energetic and driven to succeed
• Interpersonal skills including managing and resolving conflict and building strong working relationships
• Obtain ability to adapt to change and react constructively in a high-energy and fast paced environment
• Excellent strategic thinking, analytical, and communication skills required
• Achieve and maintain compliance with all applicable Sanofi-Genzyme policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactions
• Valid driver's license

Travel Requirements

~50% travel, depending on geography. Ability to travel to meetings/trainings/programs when necessary.