Field Service Engineer - Cleveland, OH
Danaher Corporation
Summary
Field Service Engineer is responsible to maintain, install, and repair instrumentation at both internal and external customer sites, including strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members.
Job description
In this role, you will have the opportunity to:
- Experienced in performing high quality installation, repair and maintenance on mass spectrometers, HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products.
- Performs qualifications services and customer training, and responsible for customer satisfaction at strategic accounts.
- Completes administration duties (logging service activities, expense reporting, inventory, etc.)
The essential requirements of the job include
- Associate's degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics).
- LCMS and/or capillary electrophoresis experience is required, prior experience using and/or servicing mass spectrometry or scientific instrumentation.
- Meet Vendor Credentialing requirements.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel – Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region
- Must have a valid driver's license with an acceptable driving record
- Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist
It would be a plus if you also possess previous experience in
- Ability to troubleshoot and follow problem-solving procedures
- Experience with electrical and electrical mechanical technology and follow all required safety protocols.
Requirements
- Associate's degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics)
- LCMS and/or capillary electrophoresis experience is required
- Prior experience using and/or servicing mass spectrometry or scientific instrumentation
- Meet Vendor Credentialing requirements
- Ability to travel up to 50% overnight
- Must have a valid driver's license with an acceptable driving record
- Ability to lift up to 50 lbs
- Ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist
Benefits
- Health care program
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Bonus/incentive pay
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved from its origins as a manufacturing conglomerate into a premier healthcare technology organization with approximately 63,000 employees worldwide. Danaher operates through three core divisions: biotechnology (28% of revenues), which develops products for therapeutic development; life sciences (31% of revenues), focused on disease identification, new therapies, and drug testing/manufacturing; and diagnostics (41% of revenues), providing instruments, consumables, and software for disease diagnosis. The company's portfolio includes renowned brands such as Beckman Coulter, Cytiva, Pall Corporation, Cepheid, Leica Microsystems, and Abcam, serving pharmaceutical companies, biotechnology firms, healthcare providers, and research institutions globally. Danaher is distinguished by its Danaher Business System (DBS), a continuous improvement methodology that drives innovation and operational excellence. With 2024 revenues of $23.9 billion, the company ranks 180th on the Fortune 500 and plays a critical role in advancing scientific research, improving diagnostic capabilities, and accelerating the development of life-saving therapies.