Field Service Engineer - Columbus, OH
Danaher Corporation
Summary
The Field Service Engineer is responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company.
Job description
This position reports to the District Manager and is part of the Beckman Coulter Life Sciences Service Team – Great Lakes Region. The position will be remotely/centrally located in COLUMBUS, OH, requiring regional travel serving: North Central NY, Western PA, OH, IN, KY, TN. Additionally, you may be called upon to support the efforts of other regions as needed.
In this role, you will have the opportunity to:
- Service Beckman Coulter products at the customer facility.
- Cultivate customer relationships and support commercial initiatives.
- Drive a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.
The essential requirements of the job include:
- Associate’s degree in mechanical, electrical, biomedical engineering, life science, or equivalent military experience.
- 1+ year of experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Must have a valid driver’s license with an acceptable driving record
- Ability to commute onsite to customer facilities within assigned territory.
- Overnight travel 25% - 60%. Ability to occasionally lift, lower, and move up to 50 lbs. (tools, replacement parts, consumables, etc.).
It would be a plus if you also possess previous experience in:
- Prior laboratory or field service experience
- Experience working in a regulated laboratory environment
Requirements
- Associate’s degree in mechanical, electrical, biomedical engineering, life science, or equivalent military experience.
- 1+ year of experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.
- Must have a valid driver’s license with an acceptable driving record
- Ability to commute onsite to customer facilities within assigned territory.
- Overnight travel 25% - 60%.
- Ability to occasionally lift, lower, and move up to 50 lbs.
Benefits
- Health care program
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Bonus/incentive pay
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved from its origins as a manufacturing conglomerate into a premier healthcare technology organization with approximately 63,000 employees worldwide. Danaher operates through three core divisions: biotechnology (28% of revenues), which develops products for therapeutic development; life sciences (31% of revenues), focused on disease identification, new therapies, and drug testing/manufacturing; and diagnostics (41% of revenues), providing instruments, consumables, and software for disease diagnosis. The company's portfolio includes renowned brands such as Beckman Coulter, Cytiva, Pall Corporation, Cepheid, Leica Microsystems, and Abcam, serving pharmaceutical companies, biotechnology firms, healthcare providers, and research institutions globally. Danaher is distinguished by its Danaher Business System (DBS), a continuous improvement methodology that drives innovation and operational excellence. With 2024 revenues of $23.9 billion, the company ranks 180th on the Fortune 500 and plays a critical role in advancing scientific research, improving diagnostic capabilities, and accelerating the development of life-saving therapies.