Field Service Engineer - Houston, TX
Danaher
Summary
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in Houston, TX and will be fully remote covering the areas of southeast Texas, Houston area.
Job description
You will be a part of the Field Service Team reporting to the Field Service Manager and responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. This position services the Automation and Chemistry.
In this role, you will have the opportunity to:
- Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
- Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
- Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
- Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
- Foster collaboration by assisting with the training of newer Field Service Engineers
The essential requirements of the job include:
- Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience or High School diploma with 3 years of experience.
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel, 20% overnight, within territory including Nebraska, North Dakota, Minnesota, Iowa
- Must have a valid driver's license with an acceptable driving record
- Ability to lift, move, or carry equipment up to 50lb (tools, replacement parts, consumables etc.).
It would be a plus if you also possess previous experience in:
- 3+ years' experience of advanced trouble shooting
- Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention.
Requirements
- Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience or High School diploma with 3 years of experience
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
- Ability to travel, 20% overnight, within territory including Nebraska, North Dakota, Minnesota, Iowa
- Must have a valid driver's license with an acceptable driving record
- Ability to lift, move, or carry equipment up to 50lb
Benefits
- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Bonus/Incentive Pay
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved into a diversified healthcare conglomerate operating through three core divisions: biotechnology (28% of revenues), life sciences (31%), and diagnostics (41%). With approximately 63,000 employees worldwide, Danaher provides essential tools, instruments, and services that enable researchers, pharmaceutical companies, and healthcare providers to accelerate scientific discovery and improve patient outcomes. The company's portfolio includes renowned brands such as Cytiva, Beckman Coulter, Leica Microsystems, Pall Corporation, and Cepheid, offering solutions ranging from laboratory equipment and diagnostic instruments to bioprocessing technologies and genomic consumables. Danaher's business model focuses on delivering high-impact innovations that help customers compress development timelines, scale manufacturing capabilities, and enhance diagnostic accuracy across critical health conditions including cancer, infectious diseases, and genetic disorders. As a Fortune 500 company with over $23.9 billion in annual revenue, Danaher continues to drive advancements in precision medicine, cell and gene therapy, and next-generation diagnostics through strategic acquisitions and collaborative partnerships with leading academic and industry institutions.