Field Service Specialist - NY/NJ
Insightec
Summary
Insightec is a pioneering medical technology company that specializes in the development and commercialization of focused ultrasound systems for non-invasive therapeutic applications. The company's flagship technology, Exablate Neuro, represents a breakthrough in neurosurgical treatment, utilizing MRI-guided focused ultrasound to precisely target and treat neurological conditions without the need for incisions or radiation. This innovative platform has received FDA approval for the treatment of essential tremor and tremor-dominant Parkinson's disease, offering patients a non-invasive alternative to traditional brain surgery. Insightec's technology combines real-time magnetic resonance imaging with high-intensity focused ultrasound waves to create precise thermal ablation of targeted brain tissue while monitoring temperature changes and anatomical structures. The company's systems are installed in leading medical centers worldwide, transforming the treatment landscape for movement disorders and expanding into other neurological applications. Insightec continues to advance the field of focused ultrasound through ongoing research and development, collaborating with clinical partners to explore new therapeutic indications and improve patient outcomes across various medical specialties.
Job description
Field Service Specialist - New York & New Jersey based (Field Role)
What you will be doing:
- Installation/implementation of new systems
- Periodic maintenance and system repairs
- Providing technical remote support for systems
- System troubleshooting and diagnosis of source of failures
- Maintenance and service reporting / documentation
Qualifications:
- AS Degree in Electrical, Biomedical, or Computer Engineering (BS preferred)
- At least 3 years of experience in field service for medical systems (imaging - preferred 5+ years MRI)
- Multidisciplinary capital equipment service knowledge
- Good technical understanding of electrical, mechanical, hydraulics, & pneumatic systems
- Ability to solve hardware electronics issues (analog & digital) & troubleshoot software & networking issues
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- "Hands on" attitude
- Very organized & detail oriented
- Capable of working independently & as part of a team
- Good oral and written communication skills
Additional Information:
- Ability to work in 2nd and 3rd shifts and ~80% travel
- Military Veterans are strongly encouraged to apply
Requirements
- AS Degree in Electrical, Biomedical, or Computer Engineering (BS preferred)
- At least 3 years of experience in field service for medical systems (imaging - preferred 5+ years MRI)
- Multidisciplinary capital equipment service knowledge
- Good technical understanding of electrical, mechanical, hydraulics, & pneumatic systems
- Ability to solve hardware electronics issues (analog & digital) & troubleshoot software & networking issues
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- "Hands on" attitude
- Very organized & detail oriented
- Capable of working independently & as part of a team
- Good oral and written communication skills
- Ability to work in 2nd and 3rd shifts and ~80% travel
Company overview
Insightec is a pioneering medical technology company that specializes in the development and commercialization of focused ultrasound systems for non-invasive therapeutic applications. The company's flagship technology, Exablate Neuro, represents a breakthrough in neurosurgical treatment, utilizing MRI-guided focused ultrasound to precisely target and treat neurological conditions without the need for incisions or radiation. This innovative platform has received FDA approval for the treatment of essential tremor and tremor-dominant Parkinson's disease, offering patients a non-invasive alternative to traditional brain surgery. Insightec's technology combines real-time magnetic resonance imaging with high-intensity focused ultrasound waves to create precise thermal ablation of targeted brain tissue while monitoring temperature changes and anatomical structures. The company's systems are installed in leading medical centers worldwide, transforming the treatment landscape for movement disorders and expanding into other neurological applications. Insightec continues to advance the field of focused ultrasound through ongoing research and development, collaborating with clinical partners to explore new therapeutic indications and improve patient outcomes across various medical specialties.