Field Service Technician - HW - Milwaukee, WI
Siemens Healthineers
Summary
Perform Hardware service for Varian equipment in southern Wisconsin. The Field Service Engineer is primarily engaged in completing preventive maintenance tasks on Varian Medical Systems (VMS) linear accelerator and imaging systems, ensuring that our customers' equipment operates efficiently.
Job description
Job Role
- Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures.
- Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region.
- Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership.
- Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures.
- Communicate required follow up actions to primary assigned representative.
Minimum Required Skills and Knowledge
- Excellent time management and professional communication skills both internal to Varian and externally to customers.
- Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills.
- Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field.
- Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems.
- Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope.
- Basic technical experience with micro-computers/PC based systems.
- Basic technical knowledge and experience with simple hand tools.
- Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law.
Minimum: HS Degree or Equivalent. Preferred: Vocational training or military experience with electronics.
Requirements
- Excellent time management and professional communication skills
- Ability to develop and maintain strong customer relationships
- Strong written, verbal, and interpersonal communication skills
- Use and application of technical documentation, standards, principles, concepts, and techniques
- Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems
- Familiar with Digital Multimeter (DVM/DMM) and Digital Oscilloscope
- Basic technical experience with micro-computers/PC based systems
- Basic technical knowledge and experience with simple hand tools
- Maintain Vendor Credentialing status and compliance
- HS Degree or Equivalent
- Preferred: Vocational training or military experience with electronics
Benefits
- Medical, Dental & Vision
- 401(k) Retirement Plan
- Life Insurance
- Long-term & Short-term Disability
- Paid Parking/Public Transportation
- Paid Time Off
- Paid Sick and Safe Time
Company overview
Siemens Healthineers is a German multinational medical technology company specializing in diagnostic and therapeutic imaging, laboratory diagnostics, and molecular medicine. Founded in 2017 as a spin-off from Siemens AG, the company has established itself as a global leader in healthcare technology with a comprehensive portfolio that addresses the complete care continuum for many of the world's most threatening diseases. With approximately 69,500 employees worldwide and operations in over 70 countries, Siemens Healthineers generates annual revenues exceeding €21 billion. The company's product offerings span across four main business segments: Imaging (including CT, MRI, ultrasound, and X-ray systems), Diagnostics (laboratory and point-of-care testing), Varian (cancer care and radiation therapy), and Advanced Therapies. Siemens Healthineers is particularly renowned for pioneering breakthroughs in medical imaging, having developed the world's first commercial PET/CT scanner and continuing to innovate in areas such as artificial intelligence, digital health solutions, and precision therapy. The company's commitment to research and development, with annual investments of approximately €1.5 billion, drives its mission to pioneer breakthroughs in healthcare for everyone, everywhere, sustainably.