Field Service Technician I
Technical Safety Services
Summary
Ready for more than just a job? Start your career as a Field Service Technician with TSS, delivering critical on-site services that keep laboratories, pharmacies, and cleanrooms operating safely and efficiently. Each day brings something new as you work independently in the field, build strong customer relationships, and grow your technical skills. We invest in your success with hands-on training, ongoing mentorship, and clear paths for career advancement. If you're looking for a role with variety, autonomy, and real purpose—where you're out in the field instead of behind a desk—this is your next move.
Job description
How You'll Shape Our Success
Ready for more than just a job? Start your career as a Field Service Technician with TSS, delivering critical on-site services that keep laboratories, pharmacies, and cleanrooms operating safely and efficiently. Each day brings something new as you work independently in the field, build strong customer relationships, and grow your technical skills. We invest in your success with hands-on training, ongoing mentorship, and clear paths for career advancement. If you're looking for a role with variety, autonomy, and real purpose—where you're out in the field instead of behind a desk—this is your next move.
Your Day-to-Day Environment
- Travel daily to customer sites in your assigned territory, driving about 30–300 miles per day
- Work independently out of your own company-provided service vehicle
- Lift, carry, and move equipment weighing 50–100 lbs while standing and walking for most of the day
What You'll Take Ownership Of
- Perform testing, certification, calibration, and repairs across different lab environments with a strong focus on quality
- Work directly with clients to understand their needs, communicate clearly, and make sure the job is done right
- Build strong relationships and be the main point of contact for customers on site
- Complete reports and required paperwork on time to keep projects on track and clients update
What You'll Bring
- High school diploma or equivalent (associate or bachelor's degree is a plus)
- Background in customer service and some mechanical or electrical experience
- Strong problem-solving skills and willingness to learn new technical work
- Good communication, basic math skills, and comfort using Microsoft Office
- Ability to work independently, manage your time, and travel (including some overnights)
- Valid driver's license with a clean driving record
Equivalent combinations of education, training, or hands-on experience are welcome. If you don't check every box but are motivated, reliable, and ready to learn, we encourage you to apply—we're looking for potential, not perfection.
Requirements
- High school diploma or equivalent
- Background in customer service
- Some mechanical or electrical experience
- Strong problem-solving skills
- Willingness to learn new technical work
- Good communication skills
- Basic math skills
- Comfort using Microsoft Office
- Ability to work independently
- Time management skills
- Ability to travel including some overnights
- Valid driver's license with a clean driving record
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Life Insurance
- Short-term Disability
- Long-term Disability
- Paid Time Off
- Company-paid Holidays
- Training & Development
Company overview
Technical Safety Services (TSS) is a leading independent testing, inspection, calibration, and certification service provider focused on the life sciences and healthcare industries. Founded in 1970, the company specializes in ensuring compliance, safety, and accuracy for laboratories, hospitals, and pharmaceutical facilities across the United States. TSS offers comprehensive services including cleanroom certification, biological safety cabinet testing, environmental monitoring, laboratory equipment calibration, and validation services. With a team of over 400 technicians and nationwide coverage, the company serves biotech companies, medical device manufacturers, academic research institutions, and healthcare providers. As part of the TSS Family of Companies, which includes Evergreen Medical Services and Cornerstone Commissioning, the organization provides full lifecycle support for critical laboratory and hospital systems, helping clients maintain regulatory compliance and operational excellence in controlled environments.